Table of contents

  1. Front Matter
    Pages i-ix
  2. Developing a view of strategic operations management

  3. Existing value chains

    1. Front Matter
      Pages 247-249
    2. David Walters
      Pages 250-264
    3. David Walters
      Pages 265-280
    4. David Walters
      Pages 281-297
    5. David Walters
      Pages 298-310
  4. Configuring the value chain, structure and performance

    1. Front Matter
      Pages 311-313
    2. David Walters
      Pages 314-342
    3. David Walters
      Pages 343-361
    4. David Walters
      Pages 362-382
  5. Back Matter
    Pages 383-390

About this book


This new text is designed to cater for the needs of both undergraduate and postgraduate students taking Operations Strategy or Strategic Operations Management modules.

Adopting a value chain approach, it seeks to instruct and inform the reader on the importance of the strategic issues in operations thought and practice. The text provides an up-to-date, accessible approach to operations strategy, with a comprehensive overview of the subject area as a whole.

The text has a companion web site which contains a supporting instructors manual, which can be found at


business knowledge management logistics management organization process management strategy supply chain Supply Chains

Bibliographic information

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