User Behavior and Technology Development

Shaping Sustainable Relations Between Consumers and Technol

  • Peter-Paul Verbeek
  • Adriaan Slob

Table of contents

  1. Front Matter
    Pages i-xvi
  2. Conceptual Frameworks for Analyzing Technology and Behavior

    1. Front Matter
      Pages 1-1
    2. Adriaan Slob, Peter-Paul Verbeek
      Pages 3-12
    3. Albert G. Arnold, Petra Mettau
      Pages 13-20
    4. Adrienne van den Bogaard, Paul Swuste
      Pages 21-31
    5. J. P. Groot-Marcus, P. M. J. Terpstra, L. P. A. Steenbekkers, C. A. A. Butijn
      Pages 33-42
    6. Wim J. M. Heijs
      Pages 43-52
    7. Peter-Paul Verbeek
      Pages 53-60
    8. Jaap Jelsma
      Pages 61-70
    9. Wim J. M. Heijs, Peter-Paul Verbeek
      Pages 81-92
  3. Technology, Behavior and Sociotechnical Practices

    1. Front Matter
      Pages 94-94
    2. Laurie Hendrickx, Anton J. M. Schoot Uiterkamp
      Pages 95-106
    3. Gert Spaargaren, Susan Martens, Theo A. M. Beckers
      Pages 107-118
    4. Erica Derijcke, Jan Uitzinger
      Pages 119-126
    5. L. T. McCalley, Cees J. H. Midden
      Pages 127-137
    6. Trijntje Völlink, Ree M. Meertens
      Pages 139-148
    7. Wim J. M. Heijs
      Pages 149-157
    8. Nicole van Kesteren, Ree M. Meertens
      Pages 159-171
    9. Trijntje Völlink, Ree M. Meertens, Cees J. H. Midden
      Pages 173-180
    10. Nicole van Kesteren, Ree M. Meertens, Mirjam Fransen
      Pages 181-189
    11. Cees J. H. Midden
      Pages 191-200
  4. Designing Technology-Behavior Interactions

    1. Front Matter
      Pages 202-202
    2. Wybo Houkes, Pieter E. Vermaas
      Pages 203-210
    3. Harro van Lente
      Pages 211-219
    4. Jaap Jelsma
      Pages 221-231
    5. G. W. Wolters, L. P. A. Steenbekkers
      Pages 233-240
    6. Valerie Frissen, Marc van Lieshout
      Pages 253-262
    7. Henk Muis
      Pages 277-293
  5. Implications for Policy

    1. Front Matter
      Pages 308-308
    2. Markus Popkema, Ingrid van Schagen
      Pages 319-329
    3. Boelie Elzen
      Pages 331-339
    4. David Laws
      Pages 341-356
    5. Wim Hafkamp
      Pages 375-383
    6. Peter-Paul Verbeek, Adriaan Slob
      Pages 385-399
  6. Back Matter
    Pages 401-411

About this book


Environmental policy has long been determined by a dichotomy between technology and behavior. Some approaches stress the importance of technology and technological innovation, while others focus on behavioral change. Each approach has its limitations, however, since technology and behavior often appear so closely intertwined. Human behavior results not only from intentions and deliberate decisions, but also from its interaction with technological artifacts. In the area of traffic safety, for instance, people’s driving behavior is determined as much by curves, speed bumps and the power of their motors as by considerations of safety and responsibility. How can we best describe and understand these interactions between behavior and technology? What conceptual frameworks and empirical studies are available, and how can they be integrated? And how can we bring these interactions to bear on product design and policy making?

The book User Behavior and Technology Development explores these relationships between technology and behavior from an interdisciplinary perspective. This includes contributions from cognitive psychology, industrial design, public administration, marketing, sociology, ergonomics, science and technology studies, and philosophy. The book aims to create a conceptual basis for analyzing interactions between technology and behavior, and to provide insights that are relevant to technology design and environmental policy.


Imitation Innovation Product design Sustainable development Technology and behavior interactions Technology and society Technology policy cognitive psychology planning psychology

Editors and affiliations

  • Peter-Paul Verbeek
    • 1
  • Adriaan Slob
    • 2
  1. 1.Department of PhilosophyUniversity of TwenteEnschedeThe Netherlands
  2. 2.TNO Built Environment and GeosciencesDelftThe Netherlands

Bibliographic information

Industry Sectors
Finance, Business & Banking