© 1992

Beyond Taylorism

Computerization and the New Industrial Relations


Table of contents

  1. Front Matter
    Pages i-viii
  2. Introduction

    1. Lorraine Giordano
      Pages 1-17
  3. Site Description and Methodology

    1. Lorraine Giordano
      Pages 18-24
  4. Automation and the Labour Process

    1. Front Matter
      Pages 25-25
    2. Lorraine Giordano
      Pages 27-34
    3. Lorraine Giordano
      Pages 35-65
    4. Lorraine Giordano
      Pages 66-80
    5. Lorraine Giordano
      Pages 81-103
    6. Lorraine Giordano
      Pages 104-126
    7. Lorraine Giordano
      Pages 127-146
  5. The ‘New Industrial Relation’

    1. Front Matter
      Pages 147-147
    2. Lorraine Giordano
      Pages 149-157
    3. Lorraine Giordano
      Pages 158-199
    4. Lorraine Giordano
      Pages 200-211
  6. Back Matter
    Pages 212-236

About this book


This book explores two major contemporary changes in the workplace: the impact of computerization on skills and the organization of production; and the role of quality circles in the 'democratization' of the workplace and the reorganization of bureaucratic decision-making. It is concerned with the labour processes which experience deskilling, reskilling and shifts in the lines of demarcation between occupations. Participation in quality circles raises issues of conflict rather than labour-management cooperation and management's attempt to undermine collective bargaining agreements.


conflict management organization organizations

Authors and affiliations

  1. 1.National Center for Research in Vocational EducationUniversity of CaliforniaBerkeleyUSA

Bibliographic information

Industry Sectors
Chemical Manufacturing
Finance, Business & Banking
Consumer Packaged Goods