People Skills

1. Intervention skills

   1. Assessment

      • Neil Thompson, Jo Campling

      Pages 175-186

   2. Planning

      • Neil Thompson, Jo Campling

      Pages 187-197

   3. Review and evaluation

      • Neil Thompson, Jo Campling

      Pages 198-208

   4. Termination

      • Neil Thompson, Jo Campling

      Pages 209-220

   5. Reflective practice

      • Neil Thompson, Jo Campling

      Pages 221-232

   6. Conclusion

      • Neil Thompson, Jo Campling

      Pages 233-237

2. Back Matter

   Pages 238-257

   PDF

This important textbook presents a clear and accessible guide to the knowledge and skills necessary for effective practice in tackling human needs and problems. Parts One and Two concentrate on personal effectiveness skills and skills involved in interpersonal interactions respectively. Part Three focuses on the skills of intervention - agreeing what needs to be done and taking the necessary steps to make it happen. Stressing throughout the need for issues of equality to be integrated into all aspects of practice, this book should be essential reading for everyone working with people and their problems.

• assessment
• communication
• conflict
• Evaluation
• interaction
• knowledge
• management
• Personal
• service
• stress

Neil Thompson is a highly respected writer, teacher and adviser, with over 36 years' experience in the people professions. He has held full or honorary professorships at four UK universities, and is now a sought-after trainer, consultant and conference speaker. He runs the Avenue Professional Development Programme, an online learning community for people professionals. His website and blog are at www.neilthompson.info. A free subscription to his humansolutions newsletter is available from: http://www.humansolutions.org.uk/bulletin.

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