The Diversity of Management

Twelve Managers Talking

  • Authors
  • Rosemary Stewart
  • Jean-Louis Barsoux

Table of contents

  1. Front Matter
    Pages i-xiii
  2. Three Service Managers

    1. Front Matter
      Pages 1-1
    2. Jonathan Orr-Ewing
      Pages 3-13
    3. Pat Hughes
      Pages 14-22
    4. Tony Walker
      Pages 23-30
  3. A Mix of Senior Managers

    1. Front Matter
      Pages 31-31
    2. Patrick Crotty
      Pages 33-45
    3. Peter Thorpe
      Pages 46-56
    4. Terry Belton
      Pages 57-64
    5. Roger Clayton
      Pages 65-72
    6. Patricia Scott
      Pages 73-85
    7. Derek Impey
      Pages 86-94
  4. Three Chief Executives

    1. Front Matter
      Pages 95-95
    2. Arthur Vale
      Pages 97-107
    3. Derek Smith
      Pages 108-121
    4. Barbara Young
      Pages 122-133
  5. Conclusions

    1. Front Matter
      Pages 135-135
    2. Rosemary Stewart, Jean-Louis Barsoux
      Pages 137-158
    3. Rosemary Stewart, Jean-Louis Barsoux
      Pages 159-173
  6. Back Matter
    Pages 175-181

About this book


Twelve lively accounts are given, based on searching interviews, of very different kinds of managerial jobs. They paint a picture of what the job is like, the work that the individual does, and how he or she feels about it. The jobs are compared and lessons are drawn for career guidance, selection and management development as well as how far managerial skills are transferable. The accounts can also be used as case studies and questions are provided for students.


management Manager service

Bibliographic information

Industry Sectors
Finance, Business & Banking