Service Parts Management

Demand Forecasting and Inventory Control

  • Nezih Altay
  • Lewis A. Litteral

Table of contents

  1. Front Matter
    Pages i-xiv
  2. Aris A. Syntetos, John E. Boylan
    Pages 1-30
  3. Aris A. Syntetos, Babai M. Zied, David Lengu, Nezih Altay
    Pages 31-52
  4. Natasha N. Atanackov, John E. Boylan
    Pages 53-87
  5. Emilio Bartezzaghi, Matteo Kalchschmidt
    Pages 89-104
  6. David F. Muñoz, Diego F. Muñoz
    Pages 105-123
  7. Marilyn Smith, M. Zied Babai
    Pages 125-141
  8. Michael MacDonnell, Ben Clegg
    Pages 143-156
  9. David Bucher, Joern Meissner
    Pages 203-219
  10. Back Matter
    Pages 309-311

About this book


With the pressure of time-based competition increasing, and customers demanding faster service, availability of service parts becomes a critical component of manufacturing and servicing operations. Service Parts Management first focuses on intermittent demand forecasting and then on the management of service parts inventories. It guides researchers and practitioners in finding better management solutions to their problems and is both an excellent reference for key concepts and a leading resource for further research.   Demand forecasting techniques are presented for parametric and nonparametric approaches, and multi echelon cases and inventory pooling are also considered. Inventory control is examined in the continuous and periodic review cases, while the following are all examined in the context of forecasting: • error measures, • distributional assumptions, and • decision trees.   Service Parts Management provides the reader with an overview and a detailed treatment of the current state of the research available on the forecasting and inventory management of items with intermittent demand.  It is a comprehensive review of service parts management and provides a starting point for researchers, postgraduate students, and anyone interested in forecasting or managing inventory.


Forecasting Intermittent Demand Inventory Spare Parts

Editors and affiliations

  • Nezih Altay
    • 1
  • Lewis A. Litteral
    • 2
  1. 1., Department of ManagementDePaul UniversityChicagoUSA
  2. 2., Robins School of BusinessUniversity of RichmondRichmondUSA

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag London Limited 2011
  • Publisher Name Springer, London
  • eBook Packages Engineering
  • Print ISBN 978-0-85729-038-0
  • Online ISBN 978-0-85729-039-7
  • Buy this book on publisher's site
Industry Sectors
Materials & Steel
Chemical Manufacturing
Finance, Business & Banking
Consumer Packaged Goods
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Oil, Gas & Geosciences