© 2008

Human Factors and Voice Interactive Systems

  • Includes in-depth information on current topics of major interest to speech application developers such as use of speech technologies in automobiles, speech in mobile phones among others


Part of the Signals and Communication Technology book series (SCT)

Table of contents

  1. Front Matter
    Pages I-XXVI
  2. Osamuyimen T. Stewart, Harry E. Blanchard
    Pages 81-115
  3. Géza Németh, Géza Kiss, Csaba Zainkó, Gábor Olaszy, Bálint Tóth
    Pages 163-191
  4. Harry E. Blanchard, Steven H. Lewis
    Pages 193-229
  5. Dimitri Kanevsky
    Pages 291-325
  6. Michel Divay, Ed Bruckert
    Pages 381-416
  7. John C. Thomas, Sara Basson, Daryle Gardner-Bonneau
    Pages 417-442
  8. Back Matter
    Pages 461-469

About this book


Human Factors and Voice Interactive Systems, Second Edition provides in-depth information on current topics of major interest to speech application developers,  and updates material from chapters that appeared in the previous edition.

The first nine chapters of the book cover issues related to interactive voice response systems, including both mobile and multimodal device user interfaces as well as classic automated telephone systems. The remaining chapters cover special topics including synthetic speech and the design of speech applications to enhance accessibility to people with disabilities and the ever-growing population of older adults.

Human Factors and Voice Interactive Systems, Second Edition is a collection of applied research and scholarly synthesis contributions by seasoned professionals in the field that highlight continuing efforts to study human interaction with speech technologies.


Gardner-Bonneau Human Interactive Systems Voice human factors interactive system usability user interface voice recognition

Authors and affiliations

  1. 1.Bonneau and AssociatesPortagePortageUSA
  2. 2.AT&T LabsMiddletownUSA

Bibliographic information

  • Book Title Human Factors and Voice Interactive Systems
  • Editors Daryle Gardner-Bonneau
    Harry E. Blanchard
  • Series Title Signals and Communication Technology
  • DOI
  • Copyright Information Springer Science + Business Media, LLC 2008
  • Publisher Name Springer, Boston, MA
  • eBook Packages Engineering Engineering (R0)
  • Hardcover ISBN 978-0-387-25482-1
  • Softcover ISBN 978-1-4419-3798-8
  • eBook ISBN 978-0-387-68439-0
  • Edition Number 2
  • Number of Pages XXVI, 469
  • Number of Illustrations 0 b/w illustrations, 0 illustrations in colour
  • Additional Information Originally published as Volume 498 in the series: The Kluwer International Series in Engineering and Computer Science
  • Topics Signal, Image and Speech Processing
    User Interfaces and Human Computer Interaction
  • Buy this book on publisher's site
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From the reviews of the second edition:

“This book highlights the importance of human factors in speech technologies, mainly speech-enabled applications. … The publication of this second edition shows the success of the former volume. … the book contains unique chapters showing different topics in the field of human factors in speech research and technology. … Hopefully, the contributions in this second edition will convince the readers that human factors in speech technology are of continued importance in building more effective and natural solutions for human-machine interaction.” (Gábor Olaszy, The Phonetician, Vol. 96, 2007)