New Information Technologies in Organizational Processes

Field Studies and Theoretical Reflections on the Future of Work

  • Ojelanki Ngwenyama
  • Lucas D. Introna
  • Michael D. Myers
  • Janice I. DeGross

Part of the IFIP — The International Federation for Information Processing book series (IFIPAICT, volume 20)

Table of contents

  1. Front Matter
    Pages i-xii
  2. Building on a Decade of Research on IT and Organizations

    1. Ojelanki K. Ngwenyama, Lucas D. Introna, Michael D. Myers
      Pages 1-7
  3. Critical Reflections

  4. Field Studies

    1. Front Matter
      Pages 97-97
    2. Anne N. Parr, Graeme Shanks, Peta Darke
      Pages 99-119
    3. Helena Karsten, Kalle Lyytinen, Markku Hurskainen, Timo Koskelainen
      Pages 241-255
    4. Valerie Spitler, Michael Gallivan
      Pages 257-275
  5. Panels

    1. Front Matter
      Pages 291-291
    2. Richard Baskerville, Steve Sawyer, Eileen Trauth, Duane Truex, Cathy Urquhart
      Pages 293-295
    3. Ole Hanseth, Susan V. Scott, Leiser Silva, Edgar A. Whitley
      Pages 297-298
    4. Ojelanki Ngwenyama, Lucas D. Introna, Michael D. Myers, Janice I. DeGross
      Pages E1-E1
  6. Back Matter
    Pages 299-299

About this book


A number of relatively new technologies, such as Enterprise Resource Planning systems, the Internet and intranets, have entered the organizational landscape. These technologies have not only enabled a wide range of social and organizational transformations, but have also challenged much of the received wisdom that operates in academic and industrial discourses. This book attempts to capture some of these strands by discussing the social and organizational issues surrounding the implementation and use of these new technologies in organizational processes. Some of the contributions are critical and reflexive by nature, while others offer rich insights through the analysis of cases. The book represents a wide scope of traditions of thought, as well as research approaches, in addressing these emerging issues.
A number of practical and theoretical topics are discussed in detail, including:
  • Implementation of ERP;
  • Electronic commerce;
  • Intranet implementation;
  • The management of standards;
  • Issues of organizational analysis;
  • Understanding BPR tools;
  • Collaborative technologies;
  • Knowledge work environments.

This book contains the selected proceedings of the International Working Conference on New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work, organized by the International Federation for Information Processing (IFIP) and held in St. Louis, Missouri, USA, in August 1999.
This valuable new title will be essential reading for researchers working in information systems and management, technology, social and organization studies.


E-Commerce Enterprise Resource Planning Internet Intranet buying electronic commerce information processing information system information technology learning organization organizations service-oriented computing technology tools

Editors and affiliations

  • Ojelanki Ngwenyama
    • 1
  • Lucas D. Introna
    • 2
  • Michael D. Myers
    • 3
  • Janice I. DeGross
    • 4
  1. 1.Virginia Commonwealth UniversityUSA
  2. 2.London School of EconomicsUK
  3. 3.University of AucklandNew Zealand
  4. 4.University of MinnesotaUSA

Bibliographic information

  • DOI
  • Copyright Information IFIP International Federation for Information Processing 1999
  • Publisher Name Springer, Boston, MA
  • eBook Packages Springer Book Archive
  • Print ISBN 978-1-4757-5994-5
  • Online ISBN 978-0-387-35566-5
  • Series Print ISSN 1868-4238
  • Series Online ISSN 1868-422X
  • Buy this book on publisher's site
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