Modelling Techniques for Business Process Re-engineering and Benchmarking

IFIP TC5 WG5.7 International Workshop on Modelling Techniques for Business Process Re-engineering and Benchmarking; 18–19 April 96, Bordeaux, France

  • Guy Doumeingts
  • Jim Browne

Table of contents

  1. Front Matter
    Pages i-x
  2. Overview of European TPB Projects

    1. Front Matter
      Pages 1-1
    2. M. Perlitz, K. Schug, R. Schrank
      Pages 3-15
    3. Roberto Tavano, Marco Guida
      Pages 16-27
    4. K. Yatzoglou, Tegopoulos Greece
      Pages 28-37
  3. The Modelling of Business Process

    1. Front Matter
      Pages 49-49
    2. S. J. Childe, P. A. Smart, A. M. Weaver
      Pages 51-60
    3. K. Mertins, R. Jochem, F. W. Jäkel
      Pages 61-70
    4. C. L. Moodie, D. Fetzer, S. Palanca, J. Tanchoco
      Pages 93-102
    5. H. M. Franken, M. K. de Weger, D. A. C. Quartet, L. Ferreira Pires
      Pages 103-120
    6. F. M. Lillehagen, J. Høyte, D. Karlsen, R. Hysom
      Pages 121-133
    7. Gérard Bel, Karine Rota, Caroline Thierry
      Pages 164-173
    8. D. Mac Randal, I. Johnson, B. Ritchie, K. Robinson, S. Robinson, A. Shrimpton et al.
      Pages 174-183
  4. Case Studies in Business Process Re-engineering

  5. Performance Measurement and Benchmarking

  6. Case Studies in Benchmarking

  7. Back Matter
    Pages 393-395

About this book


Today enterprises must strive to improve their competitiveness in a changing environment. To reach this objective it is necessary for companies to evaluate their performances and to combine modelling, business process re-engineering and benchmarking techniques. This book demonstrates the successful combination and implementation of these various techniques.


benchmarking business business process competitiveness environment modeling science and technology value-at-risk

Editors and affiliations

  • Guy Doumeingts
    • 1
  • Jim Browne
    • 2
  1. 1.GRAI/LAPUniversity of BordeauxFrance
  2. 2.CIM Research UnitUniversity College GalwayIreland

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag US 1997
  • Publisher Name Springer, Boston, MA
  • eBook Packages Springer Book Archive
  • Print ISBN 978-1-5041-2937-4
  • Online ISBN 978-0-387-35067-7
  • Series Print ISSN 1868-4238
  • Series Online ISSN 1868-422X
  • Buy this book on publisher's site
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