This article reviews the early experience of organisations in the US who have attempted to design, develop and implement disease management programmes. A systems approach is recommended and outlined as a solution to the obstacles that have hindered the success of ‘first generation’ disease management programmes. The authors focus on important considerations and specific components needed to build a solid foundation for the successful implementation of disease management systems.
KeywordsAdis International Limited Disease Management Disease Management Programme Continuous Quality Improvement Strategic Option
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