Summary
This article reviews the early experience of organisations in the US who have attempted to design, develop and implement disease management programmes. A systems approach is recommended and outlined as a solution to the obstacles that have hindered the success of ‘first generation’ disease management programmes. The authors focus on important considerations and specific components needed to build a solid foundation for the successful implementation of disease management systems.
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Eichert J, Wong H, Smith D. Disease management system development process. In: Todd W, Nash D, editors. Disease management: a systems approach to improved patient outcomes. Chicago: American Hospital Publishing, 1996 Dec. Report no. IBSN 1-55648-168-3
Toscani MR, Patterson R. Evaluating and creating effective patient education programs. In: Drug benefit trends, 1995 Dec. New York: SCP Communications Inc.: 36–44
Todd W. Strategic alliances. In: Todd W, Nash D. Disease management: a systems approach to improved patient outcomes. Chicago: American Hospital Publishing, 1996 Dec. Report no. IBSN 1-55648-168-3
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About the Authors: Prior to his position as Vice President of Business Development at Hastings Healthcare Group, Warren E. Todd, MBA was the chief marketing and managed care officer for the National Jewish Center for Immunology and Respiratory Medicine in Denver, Colorado. He engineered the organisations transition from a national known centre of excellence for the treatment of severe asthmatic patients into a comprehensive disease management programme available nationwide. He also initiated the development of a number of major business alliances needed to execute the organisations strategic move into disease management. Mr Todd frequently lectures at national healthcare conferences and contributes to numerous articles on a wide variety of healthcare topics, and has recently edited a book on disease management entitled ‘Disease Management: A Systems Approach to Improved Patient Care’. John H. Eichert is the founder, President and CEO of Hastings Healthcare Group. He pioneered the development of a systems approach to disease and health management and has utilised this approach to design and implement initiatives for a number of disease states and patient populations. Mr Eicherts background includes 20 years of healthcare experience in marketing, sales, communications for both the pharmaceutical and medical products industries. Michael Toscani, Pharm D., is Managing Director of Hastings Strategic Advantage. Dr Toscani’s background includes expertise in pre- and post-marketing drug development and health outcomes research. He has developed innovative resource tools for disease management initiatives and has contributed to a number of related publications and presentations in this field.
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Todd, W.E., Eichert, J.H. & Toscani, M.R. Disease Management. Dis-Manage-Health-Outcomes 1, 26–33 (1997). https://doi.org/10.2165/00115677-199701010-00005
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DOI: https://doi.org/10.2165/00115677-199701010-00005