Skip to main content
Log in

Controlling the Messy World of Logistics Service Innovation

  • Controlling von Innovation
  • Published:
Controlling & Management Aims and scope

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Abbildung 1:
Abbildung 2:

Literatur

  • Clements, P./Northrop, L.: Software Product Lines: Practices and Patterns, New York 2002.

  • Den Hartog, P.: Knowledge Intensive Business Services as Co-producers of Innovation, in: International Journal of Innovation Management (2000), Heft 4, S. 491 – 528.

  • Dolfsma, W.: The Process of New Service Development: Issues of Formalization and Appropriability. ERIM Report Series: Research in Management, ERS-2004-051-ORG. Erasmus Universiteit Rotterdam, Rotterdam 2004.

  • Flint, D.J./Larsson, E./Gammelgaard, B./Mentzer, J.: Logistics Innovation: A Customer Value-Oriented Social Process, in: Journal of Business Logistics, 26. Jg. (2006), Heft 1, S. 113 – 147.

  • Gadrey, J./Gallouj, F./Weinstein, O.: New Modes of Innovation: How Services Benefit Industry, in: International Journal of Service Industry Management (1995), Heft 6, S. 4 – 16.

  • Haeckel, S. H.: Adaptive Enterprise: Creating and Leading Sense and Respond Organizations, Boston 1999.

  • Hope, J./Fraser, R.: Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap, Boston 2003.

  • ING: Transportation & Logistics Majors. Geneva: ING Private Banking Report, Genf 2007.

  • Lorange, P./Morton M. S.: A Framework for Management Control, in: Sloan Management Review (1974), Heft 16, S. 41 – 56.

  • Menon, M. K./McGinnis M. A./Ackerman K. B.: Selection Criteria for Providers of Third-Party Logistics Services: An Exploratory Study, in: Journal of Business Logistics, 19. Jg. (1998), Heft 1, S. 121 – 137.

  • Meyer, M. H./Lehnerd A. P.: The Power of Product Platforms: Building Value and Cost Leadership, New York 1997.

  • Miles, I./Boden, M. J.: Services, Knowledge and Intellectual Property, in: Andersen, B./Howells, J./Hull, R./Miles, I./Roberts, J. (Hrsg.): Knowledge and Innovation in the New Service Economy, Cheltenham, UK (2000), S. 159 – 177.

  • Murphy, P. R./Poist R. F.: Third-Party Logistics Usage: An Assessment of Propositions Based on Previous Research, in: Transportation Journal, 37. Jg. (1998), Heft 4, S. 26 – 35.

  • Ramirez, R.: Value Co-Production: Intellectual Origins and Implications for Practice and Research, in: Strategic Management Journal, 20. Jg. (1999), Heft 1, S. 49 – 65.

  • Regan A. C./Song J.: An Industry in Transition: Third Party Logistics in the Information Age. Paper presented at the Transportation Research Board, 80th Annual Meeting, Washington D. C. 2000.

  • Schumpeter, J.: The Theory of Economic Development: An Inquiry into Profits, Capital, Credit, Interest and the Business Cycle (1934). Nachdruck: New Brunswick, NJ 2003.

  • Sheffi, Y.: Third Party Logistics: Present and Future Prospects, in: Journal of Business Logistics, 11. Jg. (1990), Heft 2, S. 27 – 39.

  • Simon, H. A.: Administrative Behavior: A Study of Decision-Making Processes in Administrative Situations, 3. Auflage, New York 1976.

  • Simons, R.: Levers of Control: How Managers Use Innovative Control Systems to Drive Strategic Renewal, Boston 1995.

  • Song, J./Regan, A.: Transition or Transformation? Emerging Freight Transportation Intermediaries. Transportation Research Record no. 1763 (2001), S. 1 – 5.

  • Sundbo, J.: Management of Innovation in Services, in: The Service Industries Journal, 17. Jg. (1997), Heft 3, S. 432 – 455.

  • von Hippel, E.: The Sources of Innovation, New York 1988.

  • von Hippel, E.: Democratizing Innovation, Cambridge 2005.

  • von Hippel, E./Katz, R.: Shifting Innovation to Users via Toolkits, in: Management Science, 48. Jg. (2002), Heft 7, S. 821 – 833.

  • Zacharia, Z. G.; Research and Development in Supply Chain Management, in: Mentzer, J. T. (Hrsg.): Supply Chain Management, Thousand Oaks, CA (2001), S. 127 – 153.

Download references

Authors

Rights and permissions

Reprints and permissions

About this article

Cite this article

Franklin, J.R. Controlling the Messy World of Logistics Service Innovation. Z Control Manag 51 (Suppl 3), 19–25 (2007). https://doi.org/10.1365/s12176-012-0172-5

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1365/s12176-012-0172-5

Keywords

Navigation