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BMC Psychiatry

, 7:S146 | Cite as

De-escalation in mental health care: a review of non-physical conflict management techniques

  • Dirk Richter
Open Access
Oral presentation
  • 7.2k Downloads

Keywords

Public Health Health Care Mental Health Theoretical Model Social Science 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Until present, conflict management in mental health care relies much on physical techniques. Not surprisingly, research literature on interpersonal de-escalation in medical sciences, social sciences and psychology is rare. This presentation reviews rules and techniques that are applicable to mental health care [1]. Based on empirical data and theoretical models on the emergence of violence in psychiatry, following issues are discussed in detail: stress and anger management of staff, basic de-escalation rules, body language, facial expressions, verbal interventions. It is concluded that de-escalation in mental health care is still in its beginnings.

References

  1. 1.
    Richter D: Non-physical conflict management and de-escalation. Violence in Mental Health Settings: Causes, Consequences, Management. Edited by: Richter D, Whittington D. 2006, New York: Springer, 125-144.CrossRefGoogle Scholar

Copyright information

© Richter; licensee BioMed Central Ltd. 2007

This article is published under license to BioMed Central Ltd.

Authors and Affiliations

  • Dirk Richter
    • 1
  1. 1.Westphalian Hospital MuensterMuensterGermany

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