Skip to main content

Advertisement

Log in

Corporate Social Responsibility and Dehumanization

  • Published:
Philosophy of Management Aims and scope Submit manuscript

Abstract

Corporate social responsibility (CSR) is widely viewed as an important feature of contemporary business. It is characterized by the notion that organizations ought to voluntarily recognize and, where possible, practically mitigate the social impacts of its business activities, and that doing so allows organizations to meet the expectations of affected stakeholders. However, CSR initiatives are almost universally tethered to the idea that corporations exist to serve their own performance objectives, and that these will ultimately take precedence over wider macro-social considerations. The present paper proposes that this conception of CSR mirrors the underlying neurological tension between the domains of analytic reasoning and empathic or socioemotional reasoning, and the neural correlates of each. Using the opposing domains hypothesis, it is proposed that CSR, as it is currently conceived of and practiced, is antithetical to social and ethical reasoning at the level of the brain, can increase the scope for dehumanization, and demands calling the ethical dimensions of CSR into question.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Amao, O. 2008. Corporate social responsibility, social contract, corporate personhood and human rights law: Understanding the emerging responsibilities of modern corporations. Australian Journal Legal Philippina 33: 100.

    Google Scholar 

  • Andrews-Hanna, J.R. 2012. The brain’s default network and its adaptive role in internal mentation. The Neuroscientist 18 (3): 251–270.

    Article  Google Scholar 

  • Anticevic, A., M.W. Cole, J.D. Murray, P.R. Corlett, X.J. Wang, and J.H. Krystal. 2012. The role of default network deactivation in cognition and disease. Trends in Cognitive Sciences 16 (12): 584–592.

    Article  Google Scholar 

  • Bagozzi, R.P., W.J. Verbeke, R.C. Dietvorst, F.D. Belschak, W.E. van den Berg, and W.J. Rietdijk. 2013. Theory of mind and empathic explanations of Machiavellianism: A neuroscience perspective. Journal of Management 39 (7): 1760–1798.

    Article  Google Scholar 

  • Banerjee, S.B. 2008. Corporate social responsibility: The good, the bad and the ugly. Critical Sociology 34 (1): 51–79.

    Article  Google Scholar 

  • Becker, W.J., R. Cropanzano, and A.G. Sanfey. 2011. Organizational neuroscience: Taking organizational theory inside the neural black box. Journal of Management 37 (4): 933–961.

    Article  Google Scholar 

  • Bowen, F., A. Newenham-Kahindi, and I. Herremans. 2010. When suits meet roots: The antecedents and consequences of community engagement strategy. Journal of Business Ethics 95 (2): 297–318.

    Article  Google Scholar 

  • Boyatzis, R.E., K. Rochford, and A.I. Jack. 2014. Antagonistic neural networks underlying differentiated leadership roles. Frontiers in Human Neuroscience 8: 114.

    Article  Google Scholar 

  • Bunge, M. 2014. The mind–body problem: A psychobiological approach. Amsterdam: Elsevier.

    Google Scholar 

  • Christakis, N.A., and J.H. Fowler. 2013. Social contagion theory: Examining dynamic social networks and human behavior. Statistics in Medicine 32 (4): 556–577.

    Article  Google Scholar 

  • Christoff, K. 2014. Dehumanization in organizational settings: Some scientific and ethical considerations. Frontiers in Human Neuroscience 8: 748.

    Article  Google Scholar 

  • Dahlsrud, A. 2008. How corporate social responsibility is defined: An analysis of 37 definitions. Corporate Social Responsibility and Environmental Management 15 (1): 1–13.

    Article  Google Scholar 

  • Devinney, T.M. 2009. Is the socially responsible corporation a myth? The good, the bad, and the ugly of corporate social responsibility. The Academy of Management Perspectives 23 (2): 44–56.

    Article  Google Scholar 

  • Du, S., C.B. Bhattacharya, and S. Sen. 2010. Maximizing business returns to corporate social responsibility (CSR): The role of CSR communication. International Journal of Management Reviews 12 (1): 8–19.

    Article  Google Scholar 

  • Farah, M.J., J.B. Hutchinson, E.A. Phelps, and A.D. Wagner. 2014. Functional MRI-based lie detection: Scientific and societal challenges. Nature Reviews Neuroscience 15 (2): 123–131.

    Article  Google Scholar 

  • Freeman, R.E. 1999. Divergent stakeholder theory. Academy of Management Review 24 (2): 233–236.

    Google Scholar 

  • Gallese, V. 2003. The roots of empathy: The shared manifold hypothesis and the neural basis of intersubjectivity. Psychopathology 36 (4): 171–180.

    Article  Google Scholar 

  • Gino, F., S. Ayal, and D. Ariely. 2009. Contagion and differentiation in unethical behavior: The effect of one bad apple on the barrel. Psychological Science 20 (3): 393–398.

    Article  Google Scholar 

  • Hardy, S.A., and G. Carlo. 2005. Identity as a source of moral motivation. Human Development 48 (4): 232–256.

    Article  Google Scholar 

  • Harris, J.D., and R.E. Freeman. 2008. The impossibility of the separation thesis: A response to Joakim Sandberg. Business Ethics Quarterly 18 (4): 541–548.

    Article  Google Scholar 

  • Hart, S.L., and M.B. Milstein. 1999. Global sustainability and the creative destruction of industries. Sloan Management Review 41 (1): 23.

    Google Scholar 

  • Jack, A.I. 2014a. Conceptual dualism. in Knobe, Lombrozo & Nichols (Eds.) Oxford Studies in Experimental Philosophy. 173-208. Oxford: Oxford University Press.

  • Jack, A.I. 2014b. A scientific case for conceptual dualism: The problem of consciousness and the opposing domains hypothesis. Oxford studies in experimental Philosophy 1: 1–32.

    Google Scholar 

  • Jack, A.I., and P. Robbins. 2012. The phenomenal stance revisited. Review of Philosophy and Psychology 3 (3): 383–403.

    Article  Google Scholar 

  • Jack, A.I., A.J. Dawson, K.L. Begany, R.L. Leckie, K.P. Barry, A.H. Ciccia, and A.Z. Snyder. 2013a. fMRI reveals reciprocal inhibition between social and physical cognitive domains. NeuroImage 66: 385–401.

    Article  Google Scholar 

  • Jack, A.I., A.J. Dawson, and M.E. Norr. 2013b. Seeing human: Distinct and overlapping neural signatures associated with two forms of dehumanization. NeuroImage 79: 313–328.

    Article  Google Scholar 

  • Josipovic, Z., Dinstein, I., Weber, J., & Heeger, D.J. (2012). Influence of meditation on anti-correlated networks in the brain. Frontiers in Human Neuroscience, 5:1–11.

    Article  Google Scholar 

  • Kelly, A.C., L.Q. Uddin, B.B. Biswal, F.X. Castellanos, and M.P. Milham. 2008. Competition between functional brain networks mediates behavioral variability. NeuroImage 39 (1): 527–537.

    Article  Google Scholar 

  • Kotler, P., and N. Lee. 2008. Corporate social responsibility: Doing the most good for your company and your cause. Hoboken: Wiley.

    Google Scholar 

  • Kringelbach, M.L., and K.C. Berridge. 2009. Towards a functional neuroanatomy of pleasure and happiness. Trends in Cognitive Sciences 13 (11): 479–487.

    Article  Google Scholar 

  • Lee, M.D.P. 2008. A review of the theories of corporate social responsibility: Its evolutionary path and the road ahead. International Journal of Management Reviews 10 (1): 53–73.

    Article  Google Scholar 

  • Lindgreen, A., and V. Swaen. 2010. Corporate social responsibility. International Journal of Management Reviews 12 (1): 1–7.

    Article  Google Scholar 

  • MacKenzie, C., T.N. Garavan, and R. Carbery. 2011. Understanding and preventing dysfunctional behavior in organizations: Conceptualizing the contribution of human resource development. Human Resource Development Review 10 (4): 346–380.

    Article  Google Scholar 

  • Maignan, I., O.C. Ferrell, and L. Ferrell. 2005. A stakeholder model for implementing social responsibility in marketing. European Journal of Marketing 39 (9/10): 956–977.

    Article  Google Scholar 

  • Mišić, B., and O. Sporns. 2016. From regions to connections and networks: New bridges between brain and behavior. Current Opinion in Neurobiology 40: 1–7.

    Article  Google Scholar 

  • Rachul, C., and A. Zarzeczny. 2012. The rise of neuroskepticism. International Journal of Law and Psychiatry 35 (2): 77–81.

    Article  Google Scholar 

  • Robertson, D.C., Voegtlin, C., & Maak, T. 2017. Business ethics: The promise of neuroscience. Journal of Business Ethics 144(4):679–697.

  • Rochford, K. C., Jack, A. I., Boyatzis, R. E., & French, S. E. 2017. Ethical leadership as a balance between opposing neural networks. Journal of Business Ethics 144(4):755–770.

  • Sandberg, J. 2008. Understanding the separation thesis. Business Ethics Quarterly 18 (2): 213–232.

    Article  Google Scholar 

  • Singer, T. 2016. Plasticity of the social brain: From training the mind and heart to a caring society. Talk presented at "compassion in practice continuing education course" at the Center for Compassion and Altruism Research and education, Harvard Medical School. Boston, MA, USA. 2016-10-28 - 2016-10-28.

  • Small, D.A., G. Loewenstein, and P. Slovic. 2007. Sympathy and callousness: The impact of deliberative thought on donations to identifiable and statistical victims. Organizational Behavior and Human Decision Processes 102 (2): 143–153.

    Article  Google Scholar 

  • Takeuchi, H., Y. Taki, R. Nouchi, A. Sekiguchi, H. Hashizume, Y. Sassa, and S. Nakagawa. 2013. Resting state functional connectivity associated with trait emotional intelligence. NeuroImage 83: 318–328.

    Article  Google Scholar 

  • Tomasello, M., and H. Rakoczy. 2003. What makes human cognition unique? From individual to shared to collective intentionality. Mind & Language 18 (2): 121–147.

    Article  Google Scholar 

  • Uddin, L.Q., A.M. Clare Kelly, B.B. Biswal, F. Xavier Castellanos, and M.P. Milham. 2009. Functional connectivity of default mode network components: Correlation, anticorrelation, and causality. Human Brain Mapping 30 (2): 625–637.

    Article  Google Scholar 

  • Wang, L., C.B. Zhong, and J.K. Murnighan. 2014. The social and ethical consequences of a calculative mindset. Organizational Behavior and Human Decision Processes 125 (1): 39–49.

    Article  Google Scholar 

  • Westphal, J. 2016. The mind-body problem. Cambridge: MIT Press.

    Book  Google Scholar 

  • Whetten, D.A., G. Rands, and P. Godfrey. 2002. What are the responsibilities of business to society. Handbook of strategy and management: 373–408.

  • Zhong, C.B. 2011. The ethical dangers of deliberative decision making. Administrative Science Quarterly 56 (1): 1–25.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Gareth Craze.

Ethics declarations

Conflict of Interest

The author(s) whose name(s) is/are listed in this manuscript certify that they have NO affiliations with or involvement in any organization or entity with any financial interest (such as honoraria; educational grants; participation in speakers’ bureaus; membership, employment, consultancies, stock ownership, or other equity interest; and expert testimony or patent-licensing arrangements), or non-financial interest (such as personal or professional relationships, affi liations, knowledge or beliefs) in the subject matter or materials discussed in this manuscript.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Craze, G. Corporate Social Responsibility and Dehumanization. Philosophy of Management 18, 43–53 (2019). https://doi.org/10.1007/s40926-018-0085-2

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s40926-018-0085-2

Keywords

Navigation