Skip to main content
Log in

Teamwork for innovation in pharmacy practice: from traditional to flexible teams

  • Current Opinion
  • Published:
Drugs & Therapy Perspectives Aims and scope Submit manuscript

Abstract

In response to the increasingly complex demands of contemporary clinical practice, pharmacists and other healthcare professionals organise themselves in classical and flexible teams with the aim of combining their knowledge and skills, thereby creating additional value that would not be possible without teamwork. In addition to the diversity of team members’ skills, sexes, ages and ethnic backgrounds, cognitive diversity is vital for team success, as teams with cognitive diversity outperform those without it. When fully empowered, team members have the information, skills and authority to make decisions and create new opportunities. The selection of leaders for successful teamwork in the pharmacy profession is essential, as the dominant developmental level and mindset of leaders influences interpersonal relationships, communication, collaboration and trust among team members. Pharmacy leaders who can create psychologically safe environments and engage their team members with a shared purpose can use teamwork to improve patient outcomes and employee well-being.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  1. Katzenbach JR, Smith DK. The wisdom of teams: creating the high-performance organization. Boston: Harvard Business School Press; 1993.

    Google Scholar 

  2. Edmondson AC. Teamwork on the fly: how to master new art of teaming. Harv Bus Rev. 2012;9(4):72–80.

    Google Scholar 

  3. Edmondson AC. The kinds of teams health care needs. Harv Bus Rev. 2015;93(12):2–5.

    Google Scholar 

  4. Katzenbach J, Smith D. The discipline of teams. Harv Bus Rev. 2005;83(7/8):162–71.

    Google Scholar 

  5. Gratton L, Erickson T. 8 ways to build collaborative teams. Harv Bus Rev. 2007;85(11):100–9.

    PubMed  Google Scholar 

  6. Parker G. Team players and team work: new strategies for developing successful collaboration. San Francisco: Wiley; 2008.

    Google Scholar 

  7. Gardner HK. Getting your stars to collaborate. How Dona-Farber turn rival experts into problem-solving partners. Harv Bus Rev. 2017;95(1):100–8.

    Google Scholar 

  8. Johnson Vickberg SM, Christfort K. Pioneers, drivers, integrators and guardians. Harv Bus Rev. 2017;95(2):50–6.

    Google Scholar 

  9. Coutu D. Why teams don’t work. Harv Bus Rev. 2009;87(5):98–105.

    Google Scholar 

  10. Govindarajan V. Great innovators create the future, manage the present and selectively forget the past. Harv Bus Rev. 2016. https://hbr.org/2016/03/great-innovators-create-the-future-manage-the-present-and-selectively-forget-the-past.

  11. Druskat VU, Wolff SB. Building the emotional intelligence of groups. Harv Bus Rev. 2001;79(3):80–90.

    PubMed  CAS  Google Scholar 

  12. Leholm AG, Vlasin R. Learning from the masters of team performance Increasing the odds for high-performance teams: lessons learned. East Lansing: Michigan State University Press; 2006. p. 14–35.

    Google Scholar 

  13. Interaction Associates Inc. Little book of big change: A practical business guide for leading change without losing your mind. 2008. http://interactionassociates.com/sites/default/files/whitepapers/Little_Book_of_Big_Change.pdf.

  14. Pentland A. The new science of building great teams. Harv Bus Rev. 2012;90(4):60–70.

    Google Scholar 

  15. Kelly K. Creating a collaborative organisational culture. UNC Executive Development. 2014. http://www.kenan-flagler.unc.edu/~/media/Files/documents/executive-development/unc-white-paper-creating-a-collaborative-organizational-culture.pdf.

  16. Christakis N, Fowler J. Connected: the surprising power of our social networks and how they shape our lives. New York: Little, Brown and Company; 2009.

    Google Scholar 

  17. Zak JP. The neuroscience of trust: management behaviours that foster employee engagement. Harv Bus Rev. 2017;95(1):85–90.

    Google Scholar 

  18. Seeley T. The five habits of highly successful hives. Harv Bus Rev. 2010. https://hbr.org/2010/11/the-five-habits-of-highly-effe%20.

  19. Smith JL. Empowering teams. Harv Bus Rev. 2017;56(6):7.

    Google Scholar 

  20. Brown T. Design thinking. Harv Bus Rev. 2008;86(6):84–92.

    PubMed  Google Scholar 

  21. Brown T. Unlock your organization’s creative potential. 2016. https://medium.com/ideo-stories/unlock-your-organizations-creative-potential-68f98aa6f555. Accessed 5 Apr 2018.

  22. Hlupic V. the management shift: how to harness the power of people and transform your organization for sustainable success. Palgrave MacMillan 2014. http://www.themanagementshift.com/.

  23. Cosby KS, et al. Profiles in patient safety: authority gradients in medical error. Acad Emerg Med. 2004;11(12):1321–45.

    Article  Google Scholar 

  24. The Academy of Medical Royal Colleges 2016. Creating supportive environments: tackling behaviours that undermine a culture of safety. http://www.aomrc.org.uk/wp-content/uploads/2016/09/Creating_supportive_environments_280916-2.pdf.

  25. The Society of Hospital Pharmacists of Australia. SHPA Specialty Practice Framework. https://www.shpa.org.au/sites/default/files/uploaded-content/website-content/streams_002.pdf. Accessed 5 Apr 2018.

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Sanja Mirkov.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Mirkov, S. Teamwork for innovation in pharmacy practice: from traditional to flexible teams. Drugs Ther Perspect 34, 274–280 (2018). https://doi.org/10.1007/s40267-018-0506-2

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s40267-018-0506-2

Navigation