Prioritizing Management Success Factors in Offshore Software Development


A number of organizations have adopted offshore software development (OSD) practices to support their software development in terms of reducing time to market, access to technical talent and lower costs. There is a lack of understandings of the factors associated with successful management of OSD projects. The objective of this study is to identify and prioritize the factors that contribute to successful management of OSD projects. First, we conducted a systematic literature review (SLR) to identify a set of factors that influence successful management of OSD projects. Second, a questionnaire survey was developed based on the findings of the SLR to collect feedback from industry practitioners. Finally, we prioritized the success factors using the analytic hierarchy process. In total, 36 success factors were identified. Findings of the study indicate that standards and procedures, change management engineering and trust building between distributed teams are key factors for the successful execution OSD projects.

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The fourth and the fifth authors are grateful to the Deanship of Scientific Research, King Saud University for funding through Vice Deanship of Scientific Research Chairs.

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Correspondence to Sajjad Mahmood.


Appendix A

Selected primary studies (

Appendix B

Sample of survey questionnaire (

Appendix C

Respondents demographic data (

Appendix D

Questionnaire for pairwise comparison (

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Akbar, M.A., Mahmood, S., Khan, A.A. et al. Prioritizing Management Success Factors in Offshore Software Development. Arab J Sci Eng (2020).

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  • Offshore software development (OSD)
  • Project management
  • Success factors
  • Analytic hierarchy process