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Adoption of smart grid technologies by electric utilities: factors influencing organizational innovation in a regulated environment

An Erratum to this article was published on 31 October 2014


Incorporation of information and communications technologies has the potential to reduce the environmental impacts of electricity generation and distribution while improving the quality, reliability and efficiency of electricity supply. However, integrating smart grid technologies presents major organizational challenges to utilities, and adoption rates are still low. New knowledge is needed on organizational innovation in response to this potentially disruptive technology in the context of a regulated monopoly. This study examines factors influencing the adoption of smart grid technologies using data from 15 interviews with 12 U.S. utilities. The study provides useful insights and implications for utilities and regulators.

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    Also, ETS is somewhat “smarter” to begin with, as many centralized transmission systems already incorporate monitoring and control systems such as SCADA.


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Correspondence to Jason Dedrick.

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Responsible Editor: Johann Kranz

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Dedrick, J., Venkatesh, M., Stanton, J.M. et al. Adoption of smart grid technologies by electric utilities: factors influencing organizational innovation in a regulated environment. Electron Markets 25, 17–29 (2015).

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  • Smart meter
  • TOE framework
  • Policy
  • Investor-owned
  • Municipal
  • Demand response

JEL classification

  • O33