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Clinical Orthopaedics and Related Research®

, Volume 470, Issue 4, pp 1006–1016 | Cite as

The Use of Three Strategies to Improve Quality of Care at a National Level

  • Jeannette P. P. So
  • James G. Wright
Symposium: Value Based Healthcare

Abstract

Background

Improving the quality of care is essential and a priority for patients, surgeons, and healthcare providers. Strategies to improve quality have been proposed at the national level either through accreditation standards or through national payment schemes; however, their effectiveness in improving quality is controversial.

Questions/purposes

The purpose of this review was to address three questions: (1) does pay-for-performance improve the quality of care; (2) do surgical safety checklists improve the quality of surgical care; and (3) do practice guidelines improve the quality of care? These three strategies were chosen because there has been some research assessing their effectiveness in improving quality, and implementation had been attempted on a large scale such as entire countries.

Methods

We performed a literature review from 1950 forward using Medline to identify Level I and II studies. We evaluated the three strategies and their effects on processes and outcomes of care. When possible, we examined strategy implementation, patients, and systems, including provider characteristics, which may affect the relationship between intervention and outcomes with a focus on factors that may have influenced effect size.

Results

Pay-for-performance improved the process and to a lesser extent the outcome of care. Surgical checklists reduced morbidity and mortality. Explicit practice guidelines influenced the process and to a lesser extent the outcome of care. Although not definitively showed, clinician involvement during development of intervention and outcomes, with explicit strategies for communication and implementation, appears to increase the likelihood of positive results.

Conclusion

Although the cost-effectiveness of these three strategies is unknown, quality of care could be enhanced by implementing pay-for-performance, surgical safety checklists, and explicit practice guidelines. However, this review identified that the effectiveness of these strategies is highly context-specific.

Keywords

Practice Guideline Financial Incentive Communication Failure Orthopaedic Care Partial Completion 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© The Association of Bone and Joint Surgeons® 2011

Authors and Affiliations

  1. 1.The Hospital for Sick ChildrenTorontoCanada
  2. 2.Division of Orthopaedic SurgeryChild Health Evaluative SciencesToronto Canada
  3. 3.The Hospital for Sick Children and University of TorontoTorontoCanada

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