Abstract
Innovation within the tourism industry is crucial to respond to tourists’ changing needs and to thereby guarantee the economic sustainability of tourist destinations. From this perspective, a network approach is increasingly adopted because of its capacity to orchestrate economic actors and their resources in a way that reaps large benefits for all parties. Knowledge is a pivotal resource for creating innovation through a network approach in the tourism sector, and the implementation of ICT-based tools is a key support for collecting information and obtaining further understanding of the tourism market. This paper analyzes factors that disrupt the implementation of a system of data collection in tourist destinations by examining a longitudinal case study of ski resorts that shows which barriers and difficulties impeded the creation of a network of local stakeholders despite their sharing of common goals.
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Cortese, D., Giacosa, E. & Cantino, V. Knowledge sharing for coopetition in tourist destinations: the difficult path to the network. Rev Manag Sci 15, 275–286 (2021). https://doi.org/10.1007/s11846-018-0322-z
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DOI: https://doi.org/10.1007/s11846-018-0322-z