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This guest editorial from a European reader, Andreas Neidel, offers an excellent challenge. Hopefully most of us are capable of responding to the challenge in a positive fashion. Enjoy! — Mac.
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Neidel, A. Getting Customers off Your Back. J Fail. Anal. and Preven. 10, 251–252 (2010). https://doi.org/10.1007/s11668-010-9356-5
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DOI: https://doi.org/10.1007/s11668-010-9356-5