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Getting Customers off Your Back

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Journal of Failure Analysis and Prevention Aims and scope Submit manuscript

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Correspondence to Andreas Neidel.

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This guest editorial from a European reader, Andreas Neidel, offers an excellent challenge. Hopefully most of us are capable of responding to the challenge in a positive fashion. Enjoy! — Mac.

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Neidel, A. Getting Customers off Your Back. J Fail. Anal. and Preven. 10, 251–252 (2010). https://doi.org/10.1007/s11668-010-9356-5

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  • DOI: https://doi.org/10.1007/s11668-010-9356-5

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