Table 2 Construct reliability, convergent validity, and discriminant validity

From: The role of customers in the gig economy: how perceptions of working conditions and service quality influence the use and recommendation of food delivery services

Construct (1) (2) (3) (4) (5) (6) (7) (8) CR AVE
Efficiency (1) 0.851         0.955 0.725
System availability (2) 0.799 0.823        0.863 0.677
Fulfillment (3) 0.693 0.501 0.829       0.939 0.688
Privacy (4) 0.505 0.724 0.524 0.882      0.913 0.778
Working conditions (5) 0.396 0.373 0.443 0.604 0.912     0.972 0.832
Intention to use (6) 0.590 0.521 0.565 0.581 0.521 0.958    0.971 0.918
Intention to recommend (7) 0.667 0.556 0.668 0.608 0.627 0.873 0.939   0.957 0.881
Price (8) 0.573 0.440 0.529 0.541 0.451 0.565 0.630 0.930 0.927 0.865
  1. Diagonal elements (in bold) are the square root of the AVE (variance shared between the constructs and their measures). Off-diagonal elements are the correlations among constructs