Expectations of students at psychological counselling and rehabilitation department of Near East University from psychological counselling and rehabilitation centers



The purpose of this study is to determine the expectations from psychological counselling and rehabilitation centres of students at psychological counselling and rehabilitation department of Near East University in the Nicosia district of Turkish Republic of Northern Cyprus in 2015–2016 academic year. The universe of the study consists of students who are enrolled at the psychological counselling and rehabilitation department at Near East University in 2015–2016 academic year. The data of the study were collected through a questionnaire which consisted of two sections. In the first part of the questionnaire the introductory information of the participants such as their gender and grade were asked. In the second section, an expectation scale consisting of 76 items was used by the researcher in order to determine the expectations of students from psychological counselling and rehabilitation centres. Confirmatory factor analysis, KMO coefficient, and exploratory factor analysis was used in the analysis of the data. As a result of this study, it was understood that (a) most of the students did not benefit from guidance service, (b) they expected from guidance service to support them in terms of self-confidence, (c) expectation and satisfaction levels of students showed difference based on gender, (d) the expectations of female students were higher compared to male students in terms of the scores they obtained from knowing the person, orientation and direction and placement sub-dimensions. Based on the obtained findings, it is recommended that guidance service should be made more active and students should benefit more from the service and guidance service should program its efforts taking into consideration the expectations of students.


Expectation Student expectations Psychological counselling and guidance services 


  1. Büyüköztürk, Ş.: Sosyalbilimleriçinverianalizi el kitabı (Data Analysis Handbook for Social Sciences). Pegem Akademi, Ankara (2009)Google Scholar
  2. Can, G: The current status of guidance and counselling in the Turkisheducation system [Türkeğitimsisteminderehberlikvepsikolojikdanışmanıngünceldurumu]. In: Paper Presented at 10th International Conference on Education. Athens, Greece (2008)Google Scholar
  3. Carroll, B.W: Perceived roles and preparation experiences of elementary counsellors: Suggestions for change. Elementary School Guidance &Counselling, 27(3), (1993). 10 Feb 2015
  4. Kepçeoğlu, M.: Psikolojik Danışma ve Rehberlik (Psychological Counselling and Guidance). Alkım Publications, İstanbul (2001)Google Scholar
  5. Kline, B.R.: Principles and Practice of Structural Equation Modelling, 2nd edn. The Guılford Press, New York (2005)Google Scholar
  6. Kuzgun, Y.: Rehberlik ve Psikolojik Danışma (Guidance and Psychological Counselling). ÖSYM Publications, Ankara (1997)Google Scholar
  7. Özoğlu, S.Ç.: Guidance and Psychological Counselling in Education. Ankara University Faculty of Education Sciences Publication, No: 203, Ankara (2007)Google Scholar
  8. Poyraz, C.: OrtaDereceliOkullardaYürütülenRehberlikHizmetleriÜzerineBirAraştırma. (A study on the guidance services provided in secondary schools). Ph.D. Thesis, İstanbul University Graduate School of Social Sciences, Istanbul (2007)Google Scholar
  9. Tabachnick, B.G., Fideli, L.S.: Using Multivariate Statistics, 4th edn. Ally and Bacon, Boston (2001)Google Scholar
  10. Tan, H.: Psikolojik Yardım İlişkileri Danışmave Psikoterapi (Psychological Assistance Relations Guidance and Psychotherapy). M.E.B, İstanbul (1992)Google Scholar
  11. Waltz, C.F., Strcikland, O.L., Lenz, E.R.: Measurement in Nursing and Health Research, p. 176. Springer Publishing Company, New York (2010)Google Scholar
  12. Worthington, R.L., Whittaker, T.A.: Scale development research: a content analysis and recommendations for best practices. The Counseling Psychologist 34, 806 (2006)CrossRefGoogle Scholar
  13. Yalçın, İ.: 21. YüzyıldaPsikolojikDanışman. (Psychological Consultant in 21st Century) Ankara University Faculty of Education Sciences Publication, 39(1), 117–133 (2006)Google Scholar

Copyright information

© Springer Science+Business Media B.V. 2017

Authors and Affiliations

  1. 1.Department of Counseling and School Psychology, Ataturk Faculty of Education, Educational Sciences InstituteNear East UniversityNicosiaTurkey

Personalised recommendations