Advertisement

Quality & Quantity

, Volume 49, Issue 4, pp 1621–1632 | Cite as

Determining critical success factors related to the effect of supply chain integration and competition capabilities on business performance

  • Ali İhsan Özdemir
  • Biagio Simonetti
  • Roberto Jannelli
Article

Abstract

This study analyzes those critical success factors related to supply chain integration (SCI) and competition capabilities (CC) and which have more effect on business performance (BP) by using a structural equation model. For this purpose, the relationship between integration, CC and BP has been analyzed. Data was obtained from the survey that applied to Turkish Small and Medium Sized Enterprises (SMEs) and we examined the critical factors by using a Structural Equation Model to analyze which factors have more effect on BP. As a result of the study it was found that there are positive associations between SCI and CC, and both SCI-CC and BP and it was also found that most critical factor that affects BP is reliability and the least important one is lower price.

Keywords

Supply chain integration Competition capability Business performance Structural equation model SMEs 

References

  1. Amatucci, F., Mele, S.: I Processi di Acquisto di Beni e Servizi Nelle Aziende Sanitarie. Egea, Milano (2012)Google Scholar
  2. Ambe, I.M., Badenhorst-Weiss, J.: Managing and controlling public sector supply chains, Supply Chain Management, Dr. pengzhong Li (Ed.) (2011)Google Scholar
  3. Boon-itt, S., Wong, C.Y.: The moderating effects of technological and demand uncertainties on the relationship between supply chain integration and customer delivery performance. Int. J. Phys. Distrib. Logist. Manag. 41(3), 253–276 (2011)CrossRefGoogle Scholar
  4. Borgonovi, E.: Sperimentazioni gestionali e razionalizzazione della spesa pubblica. MECOSAN (2012)Google Scholar
  5. Boyne, G.A.: What is public service improvement? Public Adm. 81(2), 211–228 (2003)CrossRefGoogle Scholar
  6. DAlessio, L.: La gestione delle aziende pubbliche. Problemi di programmazione, controllo e coordinamento, Giappichelli (1992)Google Scholar
  7. Fabbe-Costes, N., Jahre, M.: Supply chain integration improves performance: the Emperors new suit. Int. J. Phys. Distrib. Logist. Manag. 37(10), 835–855 (2007)CrossRefGoogle Scholar
  8. Fabbe-Costes, N., Jahre, M.: Supply chain integration and performance: a review of the evidence. Int. J. Logist. Manag. 19(2), 130–154 (2008)CrossRefGoogle Scholar
  9. Frohlich, M.T., Westbrook, R.: Arcs of integration: an international strategy of supply chain strategies. J. Oper. Manag. 19, 185–200 (2001)CrossRefGoogle Scholar
  10. Gimenez, C., Ventura, E.: Logistics-production, logistics-marketing and external integration: their impact on performance. Int. J. Oper. Prod. Manag. 25(1), 20–38 (2005)CrossRefGoogle Scholar
  11. Gimenez, C., van der Vaart, T., van Donk, D.P.: Supply chain integration and performance: the moderating effect of supply complexity. Int. J. Oper. Prod. Manag. 32(5), 583–610 (2012)CrossRefGoogle Scholar
  12. Grandis, F.G., Paoloni, M.: La dimensione aziendale delle amministrazioni pubbliche Giappichelli (2007)Google Scholar
  13. Guatri, L.: La Teoria di Creazione del Valore, una via Europea. Egea, Milano (1991)Google Scholar
  14. Huo, B.: The impact of supply chain integration on company performance: an organizational capability perspective. Supply chain Manag.: Int. J. 17(6), 596–610 (2012)CrossRefGoogle Scholar
  15. Jannelli, R.: Governance e misurazione della performance nellAzienda pubblica, Aracne (2006)Google Scholar
  16. Joreskog, K.G.: Estimation and testing of simplex models. Br. J. Math. Stat. Psychol. 23, 121–145 (1970)CrossRefGoogle Scholar
  17. Kannan, V.R., Tan, K.C.: Supply chain integration: cluster analysis of the impact of span of integration. Supply Chain Manag.: Int. J. 15(3), 207–215 (2010)CrossRefGoogle Scholar
  18. Kim, S.W.: Effects of supply chain management practices, integration and competition capability on performance. Supply Chain Manag.: Int. J. 11(3), 241–248 (2006)CrossRefGoogle Scholar
  19. Lee, C.W., Kwon, I.G., Severance, D.: Relationship between supply chain performance and degree of linkage among supplier, internal integration, and customer. Supply Chain Manag.: Int. J. 12(6), 444–452 (2007)CrossRefGoogle Scholar
  20. Liu H., Ke W., Wei K. K., Hua Z.: “Effects of supply chain integration and market orientation on firm performance: evidence from China”, International Journal of Operations & Production Management, 33 (3) (2013)Google Scholar
  21. Migliaccio, G.: Gli schemi di rendicontazione economico-patrimoniale degli enti locali. Evoluzione, comparazioni e prospettive, FrancoAngeli, Milano (2011)Google Scholar
  22. Nunnally, J.C.: Psychometric theory. McGraw-Hill, New York (1979)Google Scholar
  23. Özdemir, A., Aslan, E.: Supply chain integration, competition capability and business performance: a study on Turkish SMEs. Asian J. Bus. Manag. 3(4), 325–332 (2011)Google Scholar
  24. Reichard, C.: The Impact of Performance Management on Trasparency and Accountability in the Public Sector, report of the European Group of the Public Admnistrations Conference, Leuven (1997)Google Scholar
  25. Ricci, P.: Enti Strumentali Regionali e Loro Accountability. Il caso Campania, Franco Angeli, Milano (2005)Google Scholar
  26. Richey Jr, R.G., Chen, H., Upreti, R., Fawcett, S.E., Adams, F.G.: The moderating role of barriers on the relationship between drivers to supply chain integration and firm performance. Int. J. Phys. Distrib. Logist. Manag. 39(10), 826–840 (2009)CrossRefGoogle Scholar
  27. Rosenzweig, E.D., Roth, A.V., Dean, J.W.: The influence of an integration strategy on competitive capabilities and business performance: An exploratory study of consumer products manufacturer. J. Oper. Manag. 21, 437–456 (2003)CrossRefGoogle Scholar
  28. Smith, G.A : Leveraging private sector practices in the public sector. CSCMP’s Supply Chain Quarterly, Quarter 3 (2011)Google Scholar
  29. Sun, H., Ni, W.: The impact of upstream supply and downstream demand integration on quality management and quality performance. Int. J. Qual. Reliab. Manag. 29(8), 872–890 (2012)CrossRefGoogle Scholar
  30. Torino Green Jr, K.W., Whitten, D., Inman, R.A.: The impact of logistics performance on organizational performance in a supply chain context. Supply Chain Manag.: An Int. J. 13(4), 317–327 (2008)Google Scholar
  31. Tracey, M., Vonderenbse, M.A., Lim, J.S.: Manufacturing Technology and strategy formulation: keys to enhancing competitiveness and improving performance. J. Oper. Manag. 17, 411–428 (1999)CrossRefGoogle Scholar
  32. van der Vaart, J.T., van Donk, D.P.: A critical review of survey-based research in supply chain integration. Int. J. Prod. Econ. 111(1), 42–55 (2008)CrossRefGoogle Scholar
  33. van der Vaart, T., van Donk, D.P., Gimenez, C., Sierra, V.: “Modelling the Integration-performance relationship: collaborative practices, enablers and contextual factors. Int. J. Oper. Prod. Manag. 32(9), 1043–1074 (2012)Google Scholar
  34. Vickery, S.K., Droge, C., Markland, R.E.: Production competence and business strategy: do they affect business performance? Decis. Sci. 24(2), 435–455 (1993)CrossRefGoogle Scholar
  35. Vickery, S.K., Droge, C., Markland, R.E.: Strategic production competence: convergent, discriminant and predictive validity. Prod. Oper. Manag. 3(4), 308–318 (1994)CrossRefGoogle Scholar
  36. Vickery, S.K., Jayaram, J., Droge, C., Calonte, R.: The effects of an integrative supply chain strategy on customer service and financial performance: an analysis of direct versus indirect relationships. J. Oper. Manag. 21(23), 523–539 (2003)Google Scholar
  37. Ward, P.T., Leong, G.K., Boyer, K.K.: Manufacturing Proactiveness and Performance Decision Science 25(3), 337–358 (1994)Google Scholar
  38. Wold, H.: Soft Modeling: the basic design and some extensions. Systems under indirect observation: Causality, structure, prediction, North Holland, Amsterdam 2, 1–54 (1982)Google Scholar
  39. Wright, B.D., Linacre, J.M.: Observations are always ordinal; measurements, however, must be interval. MESA Psychometric Laboratory, Chicago, IL (1989)Google Scholar
  40. Zailani, S., Rajagopal, P.: Supply chain integration and performance: US versus East Asian companies. Supply Chain Manag.: Int. J. 10(5), 379–393 (2005)CrossRefGoogle Scholar
  41. Zanda, G.: La Valutazione dei Dirigenti. Cedam, Padova (1984)Google Scholar
  42. Zanella, A., Cerri, M.: La misura di Customer Satisfaction: qualche riflessione sulla scelta delle scale di punteggio, Valutazione della qualit e Customer Satisfaction: il ruolo della statistica. - Aspetti oggettivi e soggettivi della Qualit. Atti della Giornata di studio promossa dallAICQ, Bologna, 24 settembre 1999, pp. 217–231 (1999)Google Scholar

Copyright information

© Springer Science+Business Media Dordrecht 2014

Authors and Affiliations

  • Ali İhsan Özdemir
    • 1
  • Biagio Simonetti
    • 2
  • Roberto Jannelli
    • 2
  1. 1.FEAS, Business Department KayseriAbdullah Gul UniversityKayseriTurkey
  2. 2.Università degli Studi del SannioBeneventoItaly

Personalised recommendations