Skip to main content
Log in

Determining critical success factors related to the effect of supply chain integration and competition capabilities on business performance

  • Published:
Quality & Quantity Aims and scope Submit manuscript

Abstract

This study analyzes those critical success factors related to supply chain integration (SCI) and competition capabilities (CC) and which have more effect on business performance (BP) by using a structural equation model. For this purpose, the relationship between integration, CC and BP has been analyzed. Data was obtained from the survey that applied to Turkish Small and Medium Sized Enterprises (SMEs) and we examined the critical factors by using a Structural Equation Model to analyze which factors have more effect on BP. As a result of the study it was found that there are positive associations between SCI and CC, and both SCI-CC and BP and it was also found that most critical factor that affects BP is reliability and the least important one is lower price.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2

Similar content being viewed by others

References

  • Amatucci, F., Mele, S.: I Processi di Acquisto di Beni e Servizi Nelle Aziende Sanitarie. Egea, Milano (2012)

  • Ambe, I.M., Badenhorst-Weiss, J.: Managing and controlling public sector supply chains, Supply Chain Management, Dr. pengzhong Li (Ed.) (2011)

  • Boon-itt, S., Wong, C.Y.: The moderating effects of technological and demand uncertainties on the relationship between supply chain integration and customer delivery performance. Int. J. Phys. Distrib. Logist. Manag. 41(3), 253–276 (2011)

    Article  Google Scholar 

  • Borgonovi, E.: Sperimentazioni gestionali e razionalizzazione della spesa pubblica. MECOSAN (2012)

  • Boyne, G.A.: What is public service improvement? Public Adm. 81(2), 211–228 (2003)

    Article  Google Scholar 

  • DAlessio, L.: La gestione delle aziende pubbliche. Problemi di programmazione, controllo e coordinamento, Giappichelli (1992)

  • Fabbe-Costes, N., Jahre, M.: Supply chain integration improves performance: the Emperors new suit. Int. J. Phys. Distrib. Logist. Manag. 37(10), 835–855 (2007)

    Article  Google Scholar 

  • Fabbe-Costes, N., Jahre, M.: Supply chain integration and performance: a review of the evidence. Int. J. Logist. Manag. 19(2), 130–154 (2008)

    Article  Google Scholar 

  • Frohlich, M.T., Westbrook, R.: Arcs of integration: an international strategy of supply chain strategies. J. Oper. Manag. 19, 185–200 (2001)

    Article  Google Scholar 

  • Gimenez, C., Ventura, E.: Logistics-production, logistics-marketing and external integration: their impact on performance. Int. J. Oper. Prod. Manag. 25(1), 20–38 (2005)

    Article  Google Scholar 

  • Gimenez, C., van der Vaart, T., van Donk, D.P.: Supply chain integration and performance: the moderating effect of supply complexity. Int. J. Oper. Prod. Manag. 32(5), 583–610 (2012)

    Article  Google Scholar 

  • Grandis, F.G., Paoloni, M.: La dimensione aziendale delle amministrazioni pubbliche Giappichelli (2007)

  • Guatri, L.: La Teoria di Creazione del Valore, una via Europea. Egea, Milano (1991)

    Google Scholar 

  • Huo, B.: The impact of supply chain integration on company performance: an organizational capability perspective. Supply chain Manag.: Int. J. 17(6), 596–610 (2012)

    Article  Google Scholar 

  • Jannelli, R.: Governance e misurazione della performance nellAzienda pubblica, Aracne (2006)

  • Joreskog, K.G.: Estimation and testing of simplex models. Br. J. Math. Stat. Psychol. 23, 121–145 (1970)

    Article  Google Scholar 

  • Kannan, V.R., Tan, K.C.: Supply chain integration: cluster analysis of the impact of span of integration. Supply Chain Manag.: Int. J. 15(3), 207–215 (2010)

    Article  Google Scholar 

  • Kim, S.W.: Effects of supply chain management practices, integration and competition capability on performance. Supply Chain Manag.: Int. J. 11(3), 241–248 (2006)

    Article  Google Scholar 

  • Lee, C.W., Kwon, I.G., Severance, D.: Relationship between supply chain performance and degree of linkage among supplier, internal integration, and customer. Supply Chain Manag.: Int. J. 12(6), 444–452 (2007)

    Article  Google Scholar 

  • Liu H., Ke W., Wei K. K., Hua Z.: “Effects of supply chain integration and market orientation on firm performance: evidence from China”, International Journal of Operations & Production Management, 33 (3) (2013)

  • Migliaccio, G.: Gli schemi di rendicontazione economico-patrimoniale degli enti locali. Evoluzione, comparazioni e prospettive, FrancoAngeli, Milano (2011)

  • Nunnally, J.C.: Psychometric theory. McGraw-Hill, New York (1979)

  • Özdemir, A., Aslan, E.: Supply chain integration, competition capability and business performance: a study on Turkish SMEs. Asian J. Bus. Manag. 3(4), 325–332 (2011)

    Google Scholar 

  • Reichard, C.: The Impact of Performance Management on Trasparency and Accountability in the Public Sector, report of the European Group of the Public Admnistrations Conference, Leuven (1997)

  • Ricci, P.: Enti Strumentali Regionali e Loro Accountability. Il caso Campania, Franco Angeli, Milano (2005)

    Google Scholar 

  • Richey Jr, R.G., Chen, H., Upreti, R., Fawcett, S.E., Adams, F.G.: The moderating role of barriers on the relationship between drivers to supply chain integration and firm performance. Int. J. Phys. Distrib. Logist. Manag. 39(10), 826–840 (2009)

    Article  Google Scholar 

  • Rosenzweig, E.D., Roth, A.V., Dean, J.W.: The influence of an integration strategy on competitive capabilities and business performance: An exploratory study of consumer products manufacturer. J. Oper. Manag. 21, 437–456 (2003)

    Article  Google Scholar 

  • Smith, G.A : Leveraging private sector practices in the public sector. CSCMP’s Supply Chain Quarterly, Quarter 3 (2011)

  • Sun, H., Ni, W.: The impact of upstream supply and downstream demand integration on quality management and quality performance. Int. J. Qual. Reliab. Manag. 29(8), 872–890 (2012)

    Article  Google Scholar 

  • Torino Green Jr, K.W., Whitten, D., Inman, R.A.: The impact of logistics performance on organizational performance in a supply chain context. Supply Chain Manag.: An Int. J. 13(4), 317–327 (2008)

  • Tracey, M., Vonderenbse, M.A., Lim, J.S.: Manufacturing Technology and strategy formulation: keys to enhancing competitiveness and improving performance. J. Oper. Manag. 17, 411–428 (1999)

    Article  Google Scholar 

  • van der Vaart, J.T., van Donk, D.P.: A critical review of survey-based research in supply chain integration. Int. J. Prod. Econ. 111(1), 42–55 (2008)

    Article  Google Scholar 

  • van der Vaart, T., van Donk, D.P., Gimenez, C., Sierra, V.: “Modelling the Integration-performance relationship: collaborative practices, enablers and contextual factors. Int. J. Oper. Prod. Manag. 32(9), 1043–1074 (2012)

  • Vickery, S.K., Droge, C., Markland, R.E.: Production competence and business strategy: do they affect business performance? Decis. Sci. 24(2), 435–455 (1993)

    Article  Google Scholar 

  • Vickery, S.K., Droge, C., Markland, R.E.: Strategic production competence: convergent, discriminant and predictive validity. Prod. Oper. Manag. 3(4), 308–318 (1994)

    Article  Google Scholar 

  • Vickery, S.K., Jayaram, J., Droge, C., Calonte, R.: The effects of an integrative supply chain strategy on customer service and financial performance: an analysis of direct versus indirect relationships. J. Oper. Manag. 21(23), 523–539 (2003)

  • Ward, P.T., Leong, G.K., Boyer, K.K.: Manufacturing Proactiveness and Performance Decision Science 25(3), 337–358 (1994)

    Google Scholar 

  • Wold, H.: Soft Modeling: the basic design and some extensions. Systems under indirect observation: Causality, structure, prediction, North Holland, Amsterdam 2, 1–54 (1982)

  • Wright, B.D., Linacre, J.M.: Observations are always ordinal; measurements, however, must be interval. MESA Psychometric Laboratory, Chicago, IL (1989)

    Google Scholar 

  • Zailani, S., Rajagopal, P.: Supply chain integration and performance: US versus East Asian companies. Supply Chain Manag.: Int. J. 10(5), 379–393 (2005)

    Article  Google Scholar 

  • Zanda, G.: La Valutazione dei Dirigenti. Cedam, Padova (1984)

    Google Scholar 

  • Zanella, A., Cerri, M.: La misura di Customer Satisfaction: qualche riflessione sulla scelta delle scale di punteggio, Valutazione della qualit e Customer Satisfaction: il ruolo della statistica. - Aspetti oggettivi e soggettivi della Qualit. Atti della Giornata di studio promossa dallAICQ, Bologna, 24 settembre 1999, pp. 217–231 (1999)

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Biagio Simonetti.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Özdemir, A.İ., Simonetti, B. & Jannelli, R. Determining critical success factors related to the effect of supply chain integration and competition capabilities on business performance. Qual Quant 49, 1621–1632 (2015). https://doi.org/10.1007/s11135-014-0074-z

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11135-014-0074-z

Keywords

Navigation