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Development of a tool for benchmarking of clinical pharmacy activities

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A Correction to this article was published on 29 November 2018

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Abstract

Background Initiatives are needed to promote and evaluate clinical pharmacy. In this context, benchmarking could be useful. Objective To develop and validate a benchmarking tool for clinical pharmacy activities. Setting Six Belgian hospitals. Method A narrative literature review and two focus groups were performed to identify (1) clinical pharmacy benchmarking projects, (2) clinical pharmacy activities with a proven positive impact on the quality of care for patients, (3) quality indicators and (4) contextual factors to be included in the tool. Next, a Delphi survey and a test of the tool in practice led to content validation and usability of the benchmarking tool. Main Outcome Measure To identify quality indicators and contextual factors to be included in the tool. Results Three Delphi rounds were required (rounds 1-2: 9 participants, round 3: 8 participants). Ten quality indicators and 36 relevant contextual factors were selected. These 10 quality indicators represent 6 clinical pharmacy activities that demonstrated to improve patient outcomes: medication reconciliation at admission, patient monitoring, information provided to the health care team, patient education, discharge and transfer medication counselling, and adverse drug reaction monitoring. To collect the information needed to compose the quality indicators and to benchmark, the tool consists of three data collection instruments. An instruction manual accompanies the tool. Conclusion We have developed and validated a benchmarking tool, designed to identify and promote clinical pharmacy activities that demonstrated to improve patient outcomes. Future perspectives include the use of the tool on a national scale to identify the most efficient practices and their enablers and barriers.

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  • 29 November 2018

    In the original publication of an article, the corresponding author name has been swapped. Now the correct name has been published in this correction.

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Acknowledgements

The investigators thank all the pharmacists who participate to this project, Stefanie Thevelin and Virginie Mohymont.

Funding

No funding was received for performing this research.

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Authors and Affiliations

  1. Pharmacy Department, Université Catholique de Louvain, Cliniques Universitaires Saint-Luc, Avenue Hippocrate 10, Brussels, Belgium

    Marine Cillis, Stéfanie Quennery, Dominique Wouters & Olivia Dalleur

  2. Clinical Pharmacy Research Group, Université Catholique de Louvain, Louvain Drug Research Institute, Avenue E Mounier, 72 bte B1.72.02, Brussels, Belgium

    Anne Spinewine & Olivia Dalleur

  3. Université Catholique de Louvain, CHU UCL Namur Site Mont-Godinne, Pharmacy, Rue Dr Gaston Therasse, Yvoir, Belgium

    Anne Spinewine

  4. Université Catholique de Louvain, Institute of Health and Society, Clos Chapelle-aux-champs, 30 bte 30.15, Brussels, Belgium

    Bruno Krug

  5. Université Catholique de Louvain, CHU UCL Namur Site Mont-Godinne, Quality and Safety Officer, Rue Dr Gaston Therasse, Yvoir, Belgium

    Bruno Krug

Authors
  1. Marine Cillis
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  2. Anne Spinewine
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  3. Bruno Krug
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  4. Stéfanie Quennery
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  5. Dominique Wouters
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  6. Olivia Dalleur
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Correspondence to Marine Cillis.

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The original version of this article was revised. The correct name has been published in the correction.

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Cillis, M., Spinewine, A., Krug, B. et al. Development of a tool for benchmarking of clinical pharmacy activities. Int J Clin Pharm 40, 1462–1473 (2018). https://doi.org/10.1007/s11096-018-0725-6

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  • DOI: https://doi.org/10.1007/s11096-018-0725-6

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