Skip to main content
Log in

Eritrean pharmacists’ job satisfaction and their attitude to re-professionalize pharmacy in to pharmaceutical care

  • Research Article
  • Published:
International Journal of Clinical Pharmacy Aims and scope Submit manuscript

Abstract

Objective Job satisfaction is a very important contributing factor for a person’s productivity and motivation. Naturally, if people are not satisfied with what they practice, they will probably need to change or reshape their way of practice at a certain period in time. Pharmacists are not exception to this principle and have been observed to re-professionalize pharmacy in to clinical and/or pharmaceutical care in many parts of the world. Thus, this survey aims to investigate the Eritrean pharmacists’ current level of job satisfaction and their views on re-professionalization of pharmacy. Method A cross-sectional survey was conducted among all Eritrean pharmacists who reside inside Eritrea. Main outcome measures Opinion of pharmacists about job satisfaction and re-professionalization of pharmacy into pharmaceutical care. Results Out of the 95 questionnaires distributed 86 were completed and returned giving a response rate of 90.5 %. Nearly three fourth of the respondents (71 %) have chosen pharmacy as their ever profession and they want to encourage their children or their close relatives to pursue it as a career. Sixty four percent of the pharmacists are either partially or fully unsatisfied to spend the remainder of their working life in a job like their current one and this has a strong statistical association with less years of experience (p = 0.007) and place of work of the younger pharmacists (p = 0.008). Majority of the study participants (86 %) believe there is a great mismatch between pharmacists’ level of education and level of practice in the work area. This was significant with lower age (p = 0.002), less years of experience (p = 0.006) and later year of admission to university (p = 0.000). Ninety five percent of the pharmacists perceive that the current role of the Eritrean pharmacists needs to be redefined and re-oriented. Conclusion Although the Eritrean pharmacists are proud to be pharmacy professionals, they want to redefine and reorient their current role into pharmaceutical care.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  1. Sivakami J, Thomas P. Job satisfaction among Malaysian pharmacists. J Sains Kesihat Malays. 2007;5(2):79–90.

    Google Scholar 

  2. National Business Research Institution, Inc. Definitions of terms in survey research. Available at: www.nbrii.com/ our-process/survey-design/definition-of-terms/. Accessed 16 Jan 2014.

  3. Ebert RJ, Griffin RW. Business essentials. 5th ed. New Jersey: Pearson Education; 2005.

    Google Scholar 

  4. Dennis W. Organ and Thomas Bateman, organizational behavior: an applied psychological approach. 3rd ed. Piano: Business Publications Inc; 1986. p. 338.

    Google Scholar 

  5. Victor H. Vroom, Work and motivation Malabar: Robert E. Krieger Publishing Co.1982, 246.

  6. Gaither CA. Career commitment: a mediator of the effects of job stress on pharmacists’ work-related attitudes. J Am Pharm Assoc. 1999;39:353–61.

    CAS  Google Scholar 

  7. Saari LM, Judge TA. Employee attitudes and job satisfaction. Hum Resour Manage. 2004;43(4):395–407.

    Article  Google Scholar 

  8. Seston E, Hassell K, Ferguson J, Hann M. Exploring the relationship between pharmacists’ job satisfaction, intention to quit the profession, and actual quitting. Res Social Adm Pharm. 2009;5(2):121–32.

    Article  PubMed  Google Scholar 

  9. Gaither CA, Kahaleh AA, Doucette WR, Mott DA, Pederson CA, Schommer JC. A modified model of pharmacists’ job stress: the role of organizational, extra-role, and individual factors on work-related outcomes. Res Social Adm Pharm. 2008;4(3):231–43.

    Article  PubMed  Google Scholar 

  10. Dennis WO. The applied psychology of work behavior. 3rd ed. Piano: Business Publications Inc; 1987. p. 91.

    Google Scholar 

  11. Kreling DH, Doucette WR, Mott DA, Gaither CA, Pedersen CA, Schommer JC. Community pharmacists’ work environments: evidence from the 2004 national pharmacist workforce study. J Am Pharm Assoc. 2006;46(3):331–9.

    Article  Google Scholar 

  12. Buciuniene I, Blazeviciene A, Bliudziute E. Health care reform and job satisfaction of primary health care physicians in Lithuania. BMC Fam Pract, 2005;6:10. (9-latest1).

  13. Mott DA, Doucette WR, Gaither CA, Pedersen CA, Schommer JC. Pharmacists’ attitudes toward worklife: results from a national survey of pharmacists. J Am Pharm Assoc. 2004;44(3):326–36.

    Article  Google Scholar 

  14. Bond CA, Raehl CL. Pharmacists’ assessment of dispensing errors: risk factors, practice sites, professional functions, and satisfaction. Pharmacotherapy. 2001;21(5):614–26.

    Article  CAS  PubMed  Google Scholar 

  15. Cox ER, Fitzpatrick V. Pharmacists’ job satisfaction and perceived utilization of skills. Am J Health Syst Pharm. 1999;56:1733–7.

    CAS  PubMed  Google Scholar 

  16. Olson DS, Lawson KA. Relationship between hospital pharmacists’ job satisfaction and involvement in clinical activities. Am J Health Syst Pharm. 1996;53:281–4.

    CAS  PubMed  Google Scholar 

  17. Williamson RE, Kabat HF. Job satisfaction among Minnesota hospital pharmacists. Am J Hosp Pharm. 1972;29:945–6.

    Google Scholar 

  18. Quandt WG, McKercher PL, Miller DA. Job content and pharmacists’ job attitudes. Am J Hosp Pharm. 1982;39:275–9.

    CAS  PubMed  Google Scholar 

  19. Noel MW, Hammel RJ, Bootman JL. Job satisfaction among hospital pharmacy personnel in Arizona. Am J Hosp Pharm. 1982;39:600–6.

    CAS  PubMed  Google Scholar 

  20. Kerin W, Rob S, Clare A, Andries G, Marthe E,Dick T. Developing pharmacy practice: a focus on patient care. The Hague, the Netherlands: World Health Organization & International Pharmaceutical Federation; 2006, p. 4.

  21. Wuliji T, Airaksinen M (eds.) Counselling, concordance, and communication: innovative education for pharmacists. The Hague, the Netherlands: International Pharmaceutical Federation Pharmacy Information Section and International Pharmaceutical Students’ Federation; 2005.

  22. Alleman et al 2013, Pharmaceutical care: the PCNE definition 2013: Int J Clin Pharm. 2014 Jun;36(3):544–55. [cited 2014 Oct 6] .Available at: http://www.ncbi.nlm.nih.gov/pubmed/24748506.

  23. Rao D, Gilbert A, Strand LM, Cipolle RJ. Drug therapy problems found in ambulatory patient populations in Minnesota and South Australia. Pharm World Sci. 2007;29(6):647–54.

    Article  PubMed  Google Scholar 

  24. Saane N, Sluiter J, Verbeek JM, Frings D. Reliability and validity of instruments measuring job satisfaction: a systematic review. Occup Med. 2003;53(3):191–200.

    Article  Google Scholar 

  25. Wei SY, Gao Y. Job satisfaction investigation of hospital pharmacist. China Pharm. 2002;5(3):159–62.

    Google Scholar 

  26. Kahaleh A, Gaither C. The effects of work setting on pharmacists’ empowerment and organizational behaviors. Social Adm Pharm. 2007;3:199–222.

    Article  Google Scholar 

  27. Seston E, Hassell K, Ferguson J, Hann M. Exploring the relationship between pharmacists’ job satisfaction, intention to quit the profession, and actual quitting. Social Adm Pharm. 2009;5:121–32.

    Article  Google Scholar 

  28. Gebremedhin B, Teferi G. Assessment of pharmacist work force in Ethiopia. Ethiop J Health Dev. 2013;27(2):124–33.

    Google Scholar 

  29. International Pharmaceutical Federation [Internet]. The Hague, the Netherlands:International Pharmaceutical Federation; 2012 [cited 2014 Nov 2]. Available at http://www.fip.org/files/members/library/FIP_workforce_Report_2012.pdf.

  30. Kawabata A, Murakami E, Iwaki M, et al. Importance of clinical activities to job satisfaction in Japanese pharmacists. Am J Health Syst Pharm. 1998;55:360–3.

    CAS  PubMed  Google Scholar 

Download references

Acknowledgments

We are grateful to all pharmacists who participated in the study. We would like to thank pharmacists Semere Ghebregiorgis and Kifle Aforki, as well as Mr. Andom Yohannes for reviewing the first draft of the questionnaire. Many thanks to Dr. Mismay Ghebrehiwet and Mr. Chan Ving Fai for prove-reading the final version of the manuscript. Many thanks also to Mr. Andebrhan Tewelde for his assistance in analysis.

Funding

ERIPA and PHARMACOR Eritrea supported the printing of the questionnaire. No other financial support was received.

Conflicts of interest

None.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Merhawi Teklai Awalom.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Awalom, M.T., Tesfa, A.F., Kidane, M.E. et al. Eritrean pharmacists’ job satisfaction and their attitude to re-professionalize pharmacy in to pharmaceutical care. Int J Clin Pharm 37, 335–341 (2015). https://doi.org/10.1007/s11096-015-0064-9

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11096-015-0064-9

Keywords

Navigation