Maternal and Child Health Journal

, Volume 23, Issue 5, pp 585–591 | Cite as

Coordinating Outpatient Care for Pregnant and Postpartum Women with Opioid Use Disorder: Implications from the COACHH Program

  • Fran E. Hodgins
  • Jessica M. LangEmail author
  • Gabriel G. Malseptic
  • Lauren H. Melby
  • Kathleen A. Connolly
From the Field


Purpose With the rise of opioid use disorder (OUD) among women of childbearing age, effective care models must address the complex needs of pregnant and postpartum women with OUD. This paper describes promising practices and implementation challenges from the Collaborative Outreach and Adaptable Care at Hallmark Health (COACHH) program, which utilizes a collaborative care team to coordinate outpatient care for pregnant and postpartum women with OUD. Description Semi-structured interviews were conducted with members of the COACHH team to discuss program logistics and takeaways. Interviews were coded to analyze themes. Assessment The COACHH team identified the need for specialized, time-intensive care coordination to address the unique needs of pregnant and postpartum women with OUD. First, the team prioritizes forming trusting relationships with patients to holistically understand patients’ needs, improve patient engagement, and connect patients with resources. Second, the wide range of patient needs necessitates a team with diverse professional skills, whose members share an understanding of addiction and pregnancy. Third, finding the right quantitative outcome measurements is difficult; instead, success is measured in qualitative terms, stressing relationships and engagement as signals of change. Finally, the team encounters challenges with low referral rates, lack of provider awareness, and fragmented services. Conclusion We identified care delivery and program design considerations that may inform others who wish to coordinate care for pregnant and postpartum women with OUD. The program continues to face challenges enrolling patients and measuring outcomes, reflecting the need for tailored approaches and metrics for this population.


Pregnancy Substance use disorder Opioid use disorder Community health worker Patient-centered care 



The authors wish to gratefully acknowledge the following individuals for their thoughtful review and feedback in preparation of this case report: Carol Plotkin, Hallmark Health System and the offices of the Executive Director and General Counsel, Massachusetts Health Policy Commission. This study was funded by the Massachusetts Health Policy Commission.

Compliance with Ethical Standards

This paper is not based upon clinical study or patient data.


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Copyright information

© Springer Science+Business Media, LLC, part of Springer Nature 2019

Authors and Affiliations

  • Fran E. Hodgins
    • 1
  • Jessica M. Lang
    • 1
    Email author
  • Gabriel G. Malseptic
    • 1
  • Lauren H. Melby
    • 1
  • Kathleen A. Connolly
    • 1
  1. 1.Massachusetts Health Policy CommissionBostonUSA

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