Journal of Religion and Health

, Volume 53, Issue 5, pp 1414–1426 | Cite as

A Proposal for a Spiritual Care Assessment Toolkit for Religious Volunteers and Volunteer Service Users

  • Yi-jung Liu
Original Paper


Based on the idea that volunteer services in healthcare settings should focus on the service users’ best interests and providing holistic care for the body, mind, and spirit, the aim of this study was to propose an assessment toolkit for assessing the effectiveness of religious volunteers and improving their service. By analyzing and categorizing the results of previous studies, we incorporated effective care goals and methods in the proposed religious and spiritual care assessment toolkit. Two versions of the toolkit were created. The service users’ version comprises 10 questions grouped into the following five dimensions: “physical care,” “psychological and emotional support,” “social relationships,” “religious and spiritual care,” and “hope restoration.” Each question could either be answered with “yes” or “no”. The volunteers’ version contains 14 specific care goals and 31 care methods, in addition to the 10 care dimensions in the residents’ version. A small sample of 25 experts was asked to judge the usefulness of each of the toolkit items for evaluating volunteers’ effectiveness. Although some experts questioned the volunteer’s capacity, however, to improve the spiritual care capacity and effectiveness provided by volunteers is the main purpose of developing this assessment toolkit. The toolkit developed in this study may not be applicable to other countries, and only addressed patients’ general spiritual needs. Volunteers should receive special training in caring for people with special needs.


Religious volunteer Volunteer service user Spiritual care Assessment toolkit Health care 


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Copyright information

© Springer Science+Business Media New York 2013

Authors and Affiliations

  1. 1.General Education CenterFooyin UniversityKaohsiungTaiwan, ROC

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