Journal of Mining Science

, Volume 44, Issue 6, pp 585–599 | Cite as

Coal quality control in the context of international standards ISO 9000 - 2000

  • E. V. Freidina
  • A. A. Botvinnik
  • A. N. Dvornikova
Mineral Mining Technology


The paper sets forth scientific foundations and organizational-technical environment offered by ISO 9000 standards that are oriented to product quality management and, thus, product quality planning. The authors describe the results of coal product quality planning with using the QFD methodology, present a model of coal quality control through the coal product life cycle and mining technologies. It is proposed to evaluate the quality management efficiency by the coefficient of concordance between the product quality and consumer’s demands.


Quality management quality index product life cycle production charting quality management model concordance of quality and consumer’s demands 


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Russian State Standard R ISO 9001–2001, Quality Management System. Requirements [in Russian], Gosstandart Rossii, Moscow (2001).Google Scholar
  2. 2.
    Russian State Standard R 9004–2001, Quality Management System [in Russian], Gosstandart Rossii, Moscow (2001).Google Scholar
  3. 3.
    E. V. Freidina, “Selecting a coal energy valuation index,” Fiz.-Tekh. Probl. Razrab. Polezn. Iskop., No. 6 (1997).Google Scholar
  4. 4.
    O. P. Gludkin, N. M. Gorbunov, A. I. Gurov, and Yu. L. Zorin, Total Quality Management. Study Guide [in Russian], INFRA-M, Moscow (2000).Google Scholar
  5. 5.
    S. George and A. Weimerskirch, Total Quality Management: Strategy and Techniques Proven at Today’s Most Successful Companies, John Wiley&Sons, New York (1994).Google Scholar
  6. 6.
    V. Alekseev, “Using QFD in product development,” Met. Mened. Kach., No. 8 (2004).Google Scholar
  7. 7.
    Yu. V. Bragin and V. F. Korol’kov, QFD: Product Planning and Production as Judged by Consumers’ Expectations [in Russian], NNOU “Tsentr Kachestva,” Yaroslavl (2003).Google Scholar
  8. 8.
    K. N. Trubetskoi, A. A. Peshkov, and N. A. Matsko, “Cost-effectiveness evaluation methods for mining enterprises,” Ekonomika Mat. Metody, 31, No. 2 (1995).Google Scholar
  9. 9.
    W. J. Stevenson, Production/Operations Management, 4th Edition, Irwin, Boston, MA (1993).Google Scholar
  10. 10.
    A. A. Botvinnik and A. N. Dvornikova, “Mineral structuring methods based on geoinformation techniques,” Gorn. Inform.-Analit. Byull., No. 9 (2005).Google Scholar
  11. 11.
    E. V. Freidina, A. S. Tret’yakov, and A. N. Dvornikova, “Principles of organization and operational planning of extraction operations with quality control,” Fiz.-Tekh. Probl. Razrab. Polezn. Iskop., No. 3 (1981).Google Scholar
  12. 12.
    E. V. Freidina, A. S. Tret’yakov, and S. G. Molotilov, Current Planning Methods for Surface Mining [in Russian], IGD SO AN SSSR, Novosibirsk (1989).Google Scholar
  13. 13.
    M. I. Shchadov, E. V. Freidina, A. A. Botvinnik, and A. N. Dvornikova, “System quality control in open mining and processing of coals,” Ugol, No. 3 (2002).Google Scholar
  14. 14.
    E. V. Freidina and A. N. Dvornikova, “Conditioning of large open cast coal mines to consumership,” Otkryt. Raboty, No. 2 (2002).Google Scholar
  15. 15.
    E. V. Freidina, A. N. Dvornikova, and A.S. Tret’yakov, “Evaluating the utilization of coking coal reserves,” Fiz.-Tekh. Probl. Razrab. Polezn. Iskop., No. 5 (1997).Google Scholar

Copyright information

© Pleiades Publishing, Ltd. 2008

Authors and Affiliations

  • E. V. Freidina
    • 1
  • A. A. Botvinnik
    • 1
  • A. N. Dvornikova
    • 1
  1. 1.Institute of Mining, Siberian BranchRussian Academy of SciencesNovosibirskRussia

Personalised recommendations