Journal of Community Health

, Volume 41, Issue 2, pp 220–225 | Cite as

Barriers to Providing Health Education During Primary Care Visits at Community Health Centers: Clinical Staff Insights

  • Jessica Alicea-Planas
  • Alix Pose
  • Linda Smith
Original Paper


The rapid increase of diverse patients living in the US has created a different set of needs in healthcare, with the persistence of health disparities continuing to challenge the current system. Chronic disease management has been discussed as a way to improve health outcomes, with quality patient education being a key component. Using a community based participatory research framework, this study utilized a web-based survey and explored clinical staff perceptions of barriers to providing patient education during primary care visits. With a response rate of nearly 42 %, appointment time allotment seemed to be one of the most critical factors related to the delivery of health education and should be considered key. The importance of team-based care and staff training were also significant. Various suggestions were made in order to improve the delivery of quality patient education at community health centers located in underserved areas.


Health education Community health centers Health disparities Clinical staff perceptions 



The authors would like to acknowledge the support of Sigma Theta Tau International, Mu Chi chapter.


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Copyright information

© Springer Science+Business Media New York 2015

Authors and Affiliations

  1. 1.School of NursingFairfield UniversityFairfieldUSA
  2. 2.Quality ImprovementOptimus Healthcare, Inc.BridgeportUSA
  3. 3.School Based Health Centers and Wellness ProgramsOptimus Healthcare, Inc.BridgeportUSA

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