Abstract
The present study investigated the associations among perceived adherence to the system of care philosophy, changes in internalizing and externalizing behaviors, and consumer satisfaction with services. Participants included 98 families, interviewed at two time points across a one-year period. Hierarchical multiple regressions indicated that the more a child and family perceived services to be consistent with the system of care philosophy, the greater their level of satisfaction with services and the fewer internalizing and externalizing behaviors they reported one year after receiving services (controlling for initial levels of problem behaviors). Implications for children’s mental health service delivery are offered.
This is a preview of subscription content, log in via an institution to check access.
Similar content being viewed by others
References
Achenbach, T. M. (1991). Child Behavior Checklist for Ages 4–18. Burlington: University of Vermont, Department of Psychology.
Achenbach, T. M. (1991). Manual for the Youth Self-Report 11–18 and 1991 Profile. Burlington, VT: University Associates in Psychiatry.
Bronfenbrenner, U. (1977). Towards an experimental ecology of human development. American Psychologist, 54, 1335–1354.
Burchard, J. D. (2001). Wraparound Fidelity Index 2.1. Burlington, VT: University of Vermont, Department of Psychology.
Burns, B. J., Farmer, E. M. Z., Angold, A., Costello, E. J., & Behar, L. (1996). A randomized trial of case management for youths with serious emotional disturbance. Journal of Child and Family Studies, 4, 321–339.
Center for Mental Health Services. (1997). The Descriptive Information Questionnaire. Unpublished measure.
Center for Mental Health Services. (1997). The Family Satisfaction Questionnaire—Abbreviated Version (FSQ-A). Unpublished measure.
Comer, J. P., Haynes, N. M., Joyner, E. T., & Ben-Avie, M. (1996). Rallying the whole village: The Comer process for reforming education. New York: Teachers College Press.
Epstein, M. H. (1998). Assessing the emotional and behavioral strengths of children. Reclaiming Children and Youth, 6, 250–252.
Friedman, R. M., Katz-Leavy, J. W., Manderscheid, R. W., & Sondheimer, D. L. (1999). Prevalence of serious emotional disturbance: An update. In R. W. Manderscheid & M. J. Henderson (Eds.), Mental health, United States, 1998 (pp. 110–112). Rockville, MD: U.S. Department of Health and Human Services.
Hernandez, M., & Hodges, S. (2000). Turning ideas into action using theory based frameworks. Tampa, FL: Department of Child and Family Studies, Louis de la Parte Florida Mental Health Institute, University of South Florida.
Knitzer, J. (1982). Unclaimed children: The failure of public responsibility to children and adolescents in need of mental health services. Washington, DC: Children’s Defense Fund.
Pumariega, A. J., & Winters, N. C. (2003). The handbook of child and adolescent systems of care: The new community psychology. San Francisco, CA: Jossey-Bass.
Sarigiani, P. A., Heath, P. A., Camarena, P. M. (2003). The significance of parental depressed mood for young adolescents’ emotional and family experiences. Journal of Early Adolescence, 23, 241–267.
Stroul, B. A., & Friedman, R. M. (1994). A system of care for children and youth with severe emotional disturbances (Revised ed). Washington, DC: Georgetown University Child Development Center, CASSP Technical Assistance Center.
Stroul, B. A., & Friedman, R. (1996). The system of care concept and philosophy. In B. Stroul (Ed.), Children’s Mental Health: Creating Systems of Care in a Changing Society. Baltimore, MD: Brookes.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Graves, K.N. The Links Among Perceived Adherence to the System of Care Philosophy, Consumer Satisfaction, and Improvements in Child Functioning. J Child Fam Stud 14, 403–415 (2005). https://doi.org/10.1007/s10826-005-6852-4
Issue Date:
DOI: https://doi.org/10.1007/s10826-005-6852-4