Community Mental Health Journal

, Volume 49, Issue 3, pp 331–337 | Cite as

Implementing the Strengths Model of Case Management: Group Supervision Fidelity Outcomes

  • Melissa Petrakis
  • Mick Wilson
  • Bridget Hamilton
Original Paper


To evaluate group supervision implementation fidelity in the Strengths Model of case management within one adult mental health service. A fidelity audit was undertaken to analyse data across three service settings—residential and community—during the initial three months, utilising instruments developed by Rapp and Goscha (The Strengths Model: Case management with people with psychiatric disabilities, vol 2. Oxford University Press, New York, 2006). Very high fidelity for group supervision was achieved for group interaction (74.8 %), client work (77 %) and by case managers (90 %). A standardised approach to group supervision process and documentation greatly supported fidelity in implementation. The Rapp and Goscha tools had utility as both learning aids and audit instruments.


Implementation fidelity Recovery Strengths Model Case management Mental illness 



We thank our colleagues for their input during the implementation of group supervision, members of the St Vincent’s Mental Health Service Strengths Model Implementation Group. Thanks to Tony Pinzone for assisting with design of the database for monitoring group supervision. Thanks to David Castle and Bella Anderson for reviewing an earlier version of this paper. Thank you to the clients, clinicians and management of St Vincent’s Mental Health Service. This research was conducted through the allocation of clinical time and management support over the 3 month pilot period, and a 0.2 EFT researcher position over a later 3 months to analyse data collected. The preparation of this paper for publication was supported by the Victorian Department of Health ‘Health System and Practice Improvement Grants—positive culture and leadership grant’.


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Copyright information

© Springer Science+Business Media New York 2012

Authors and Affiliations

  • Melissa Petrakis
    • 1
    • 2
  • Mick Wilson
    • 3
  • Bridget Hamilton
    • 1
    • 4
  1. 1.St Vincent’s Mental Health Service, Hawthorn Community Mental Health ServiceHawthorn EastAustralia
  2. 2.Department of Social Work, Faculty of Medicine, Nursing and Health SciencesMonash UniversityMelbourneAustralia
  3. 3.Footbridge Community Care UnitsSt Vincent’s Mental Health ServiceNorth FitzroyAustralia
  4. 4.Department of Nursing, Melbourne School of Health SciencesUniversity of MelbourneMelbourneAustralia

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