Journal of Business Ethics

, Volume 63, Issue 4, pp 371–383 | Cite as

Ethical Rationality: A Strategic Approach to Organizational Crisis

  • Peter Snyder
  • Molly Hall
  • Joline Robertson
  • Tomasz Jasinski
  • Janice S. Miller


In this paper, we present an ethical and strategic approach to managing organizational crises. The proposed crisis management model (1) offers a new approach to guide an organization’s strategic and ethical response to crisis, and (2) provides a two-by-two framework for classifying organizational crises. The ethically rational approach to crisis draws upon strategic rationality, crisis, and ethics literature to understand and address organizational crises. Recent examples of corporate crises are employed to illustrate the theoretical claims advanced. Finally, the paper provides guidelines for a morally optimal outcome for the organization and its stakeholders.


crisis ethics rationality strategic decision-making 


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Copyright information

© Springer 2006

Authors and Affiliations

  • Peter Snyder
    • 1
  • Molly Hall
    • 1
  • Joline Robertson
    • 1
  • Tomasz Jasinski
    • 1
  • Janice S. Miller
    • 1
  1. 1.School of Business AdministrationUniversity of Wisconsin-MilwaukeeMilwaukeeUSA

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