Cognition, Technology & Work

, Volume 15, Issue 4, pp 445–455 | Cite as

Interactive frames constructed in Second Life meetings: a study in educational and professional settings

  • Françoise DétienneEmail author
  • Béatrice Cahour
  • Marie-Christine Legout
  • Bernard Gourvennec
  • Marc Relieu
  • Gilles Coppin
Original Article


Based on the analysis of “real” Second Life meetings data, in educational and professional settings, our objective is to understand the actual uses of this kind of Virtual World and more particularly, the interactive frames constructed in SL meetings and their interrelation with uses of communication media. The originality of our analytical framework stems from the combination of two perspectives: a third view perspective based on analyses of observational data and a first view perspective based on users’ reports on their experience in SL. Our results highlight: boundaries between serious and recreational registers; avatar’s expression and attribution of feelings to the person “behind”; spatial positioning as indicators and constructors of roles and engagement; management of communication fluidity and joint focus; narrowing of communication media used for task focus content; emerging mediation role for management of fractured exchanges.


Collaboration at a distance Virtual meetings Second Life Interactive frame 



This study has been conducted in collaboration with Jean-Marc Diverrez. We thank all the participants in the recorded SL meetings. This research has been funded by the programme “Futur et Rupture” of Institut Telecom.


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Copyright information

© Springer-Verlag London Limited 2012

Authors and Affiliations

  • Françoise Détienne
    • 1
    Email author
  • Béatrice Cahour
    • 1
  • Marie-Christine Legout
    • 1
  • Bernard Gourvennec
    • 2
  • Marc Relieu
    • 3
  • Gilles Coppin
    • 2
  1. 1.Telecom ParisTech, Department SESLTCI, UMR 5141 CNRSParis Cedex 13France
  2. 2.Télécom Bretagne (Lab-STICC, UMR CNRS 3192)Technopôle de Brest-IroiseBrest Cedex 3France
  3. 3.Telecom ParisTech, Deixis Sophia AntipolisValbonne Sophia AntipolisFrance

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