Advertisement

Pediatric Radiology

, Volume 38, Supplement 4, pp 651–654 | Cite as

The art of communication: strategies to improve patient and information flow

Radiology perspective
  • Thomas L. SlovisEmail author
ALARA: BUILDING BRIDGES BETWEEN RADIOLOGY AND EMERGENCY MEDICINE

Abstract

The art of communication involves understanding the needs of the person with whom one is interacting. The radiologist must be an expediter and a consultant. Face-to-face, eyeball-to-eyeball communication is almost always best. Nonverbal communication must be aligned with verbal principles. The radiologist must build trust to have successful communication and fulfill the role of a consultant who adds value to a child's health care. This occurs most easily by increased visibility and face-to-face discussion.

Keywords

ALARA Communication CT Emergency department Radiology 

References

  1. 1.
    Potchen EJ (2006) Measuring observer performance in chest radiography: some experiences. J Am Coll Radiol 3:423–432PubMedCrossRefGoogle Scholar
  2. 2.
    Slovis TL (2007) The easier path—a blueprint for failure. Pediatr Radiol 37:415–417PubMedCrossRefGoogle Scholar
  3. 3.
    Slovis TL (2007) The path less traveled—a road to success. Pediatr Radiol 37:513–514PubMedCrossRefGoogle Scholar
  4. 4.
    Groopman J (2007) How doctors think. Houghton Mifflin, BostonGoogle Scholar

Copyright information

© Springer-Verlag 2008

Authors and Affiliations

  1. 1.Department of Pediatric ImagingChildren’s Hospital of MichiganDetroitUSA

Personalised recommendations