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CallCenter INTERNATIONAL

, Volume 1, Issue 3, pp 28–31 | Cite as

Innovation by language

Examples and Trends in linguistic Automation
  • Detlev Artelt
Customerservice
  • 7 Downloads

Abstract

“Language is still the most important medium in human communication and the most used one. Automation has enormous potential in this area, but is not as easily accepted.” This attitude needs to change says Detlev Artelt the author of voice compass. With current examples and trends from the world of linguistic automation CallCenterInternational shows why.

Keywords

Mobile Phone Speech Recognition Current Account Balance Call Number Linguistic Application 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer Fachmedien Wiesbaden GmbH 2008

Authors and Affiliations

  • Detlev Artelt

There are no affiliations available

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