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Wirtschaftsinformatik

, Volume 45, Issue 1, pp 53–66 | Cite as

Vertrauen in digitale Transaktionen

  • Otto Petrovic
  • Markus Fallenböck
  • Christian Kittl
  • Thomas Wolkinger
WI - State-of-the-Art

The role of trust in digital transactions

Abstract

Digital transactions are full of uncertainties and risks. The willingness to accept these uncertainties depends on whether we trust the other party, on the systems that support the transactions and the relevant controls. This article provides a framework for analyzing the ways in which trust works in the digital environment. It also categorizes existing approaches in the field of technological and legal systems of control and within trust enhancing services. Finally, it summarizes current issues that should be addressed by future research.

Keywords

trust uncertainty security law business models competitive advantage digital economy 

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Copyright information

© Springer Fachmedien Wiesbaden GmbH 2003

Authors and Affiliations

  • Otto Petrovic
    • 1
  • Markus Fallenböck
    • 1
  • Christian Kittl
    • 1
  • Thomas Wolkinger
    • 1
  1. 1.Karl-Franzens-Universität Graz und evolaris PrivatstiftungGrazÖsterreich

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