Supporting cross-cultural communication with a large-screen system
- 106 Downloads
As opportunities for international collaboration and crosscultural communication among people from heterogeneous cultures increase, the importance of electronic communication support is increasing. To support cross-cultural communication, we believe it is necessary to offer environments in which participants enjoy conversations, which allow them to share one another’s background and profile visually.
We believe that the following three functions are important: (1) showing topics based on participants’ profiles and cultural background; (2) lifesized, large-screen interface; and, (3) displaying objects which show feelings of identify. In this paper, we discuss the implementation and the empirical evaluation of two systems that were designed to support cross-cultural communication in the real world or between remote locations.
From the empirical evaluation of these systems, we conclude that these systems add new functionality to support conversation contents, which may be especially useful in a cross-cultural context where language skills are an issue, and this type of environment may be especially useful in a pre-collaboration context.
KeywordsCross-cultural Communication Community Computing Large Screen Social Interaction
Unable to display preview. Download preview PDF.
- 1).AT&T Laboratories Cambridge, “The Active Badge System”, http://www.cam-orl.co.uk/ab.html, 1999.Google Scholar
- 2).Borovoy, R., Martin, F., Vemuri, S., Resnick, M., Silverman, B. and Hancock, C., “Meme Tags and Community Mirrors: Moving from Conferences to Collaboration,” inProc. of the International Conference on Computer Supported Cooperative Work (CSCW-98), pp. 159–168, 1998.Google Scholar
- 3).CUseeMe Networks, http://www. cuseeme. com/, 2000.Google Scholar
- 4).Grasso, A., Koch, M. and Snowdon, D., “Campiello—New User Interface Approaches for Community Networks”, inProc. of Workshop Designing Across Borders: The Community Design of Community Design of Community Networks at CSCW-98, 1998.Google Scholar
- 5).Isbister, K., “Designing for Social Interaction in Cyberspace,”IPSJ Magazine, 40, 6, pp. 569–574, 1999 (in Japanese).Google Scholar
- 6).Ishida, T., “Towards Communityware”,New Generation Computing, 16, 1, pp. 5–21, 1998 (also appeared inInternational Conference and Exhibition on the Practical Application of Intelligent Agents and Multi-Agent Technology (PAAM-97), pp. 7–21. 1997).Google Scholar
- 7).Ishida, T. (ed.),Community Computing: Collaboration over Global Information Networks, John Wiley and Sons, 1998.Google Scholar
- 9).Mase, K., Sumi, Y. and Nishimoto, K., “Informal Conversation Environment for Collaborative Concept Formation”,Community Computing: Collaboration over Global Information Networks, (Ishida, T. ed.), John Wiley & Sons, pp. 165–205, 1998.Google Scholar
- 10).Morikawa, O. and Maesako, T., “HyperMirror: Toward Pleasant-to-use Video Mediated Communication System”, inProc. of the International Conference on Computer Supported Cooperative Work (CSCW-98), pp. 149–158, 1998.Google Scholar
- 11).Nagao, K. and Katsuno, Y., “Agent Augmented Community: Human-to-Human and Human-to-Environment Interactions Enhanced by Situation-Aware Personalized Mobile Agents”,Community Computing and Support Systems, (Ishida, T. ed.), Lecture Notes in Computer Science 1519, Springer-Verlag, pp. 342–358, 1998.Google Scholar
- 12).Nakanishi, H., Yoshida, C., Nishimura T. and Ishida, T., “FreeWalk: supporting Casual Meetings in a Network”, inProc. of International Conference on Computer Supported Cooperative Work (CSCW-96), pp. 308–314, 1996.Google Scholar
- 13).Nishida, T., Hirata, T. and Maeda, H., “CoMeMo-Community: A System for Supporting Community Knowledge Evolution”,Community Computing and Support Systems, (Ishida, T. ed.), Lecture Notes in Computer Science 1519, Springer-Verlag, pp. 183–200, 1998.Google Scholar
- 14).Okada, K., Maeda, F., Ichikawa, Y. and Matsushita, Y., “Multiparty Videoconferencing at Virtual Social Distance: MAJIC Design,” inProc. of International Conference on computer Supported Cooperative Work (CSCW-94), pp. 385–393, 1994.Google Scholar
- 15).Okamoto, M., Isbister, K., Nakanishi, H. and Ishida, T., “Supporting Cross-Cultural Communication in Real-World Encounters”, inProc. of International Conference on Human-Computer Interaction (HCI-99), 2, pp. 442–446, 1999.Google Scholar
- 16).Okamoto, M., Nakanishi, H., Nishimura, T. and Ishida, T., “Silhouettell: Awareness Support for Real-World Encounter”,Community Computing and Support Systems, (Ishida, T. ed.), Lecture Notes in Computer Science 1519, Springer-Verlag, pp. 317–330, 1998.Google Scholar
- 17).Reeves, B. and Nass, C.,The Media Equation, Cambridge University Press, 1996.Google Scholar
- 18).Watabe, K., Sakata, S., Maeno, K., Fukuoka, H. and Ohmori, T., “Distributed Multiparty Desktop Conferencing System: MERMAID”, inProc. of International Conference on Computer Supported Cooperative Work (CSCW-90), pp. 27–38, 1990.Google Scholar
- 19).Yamaki, H., Kajihara, M., Tanaka, G., Nishimura, T., Ishiguro, H. and Ishida, T., “Socia: Non-Committed Meeting Scheduling with Desktop Vision Agents,” inProc. of International Conference on the Practical Application of Intelligent Agents and Multi-Agent Technology (PAAM-96), pp. 727–742, 1996.Google Scholar