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Annales Des Télécommunications

, Volume 57, Issue 3–4, pp 159–179 | Cite as

Un nouveau regard sur la société virtuelle

  • Steve Woolgar
Article
  • 159 Downloads

Résumé

On ne soulignera jamais assez l’importance des recherches minutieuses qui ont été faites sur l’impact des Nouvelles Technologies de l’Information et de la Communication (tic). Répondre aux interrogations concernant les effets prGécis des Tic sur les relations interper sonnelles, la communication, l’Intégration et l’exclusion, la confiance et l’identité constitue aujourd’hui l’enjeu essentiel des débats qui animent les forums sur le monde des affaires et des entreprises. Cet article propose une analyse du concept de « société virtuelle » à l’aune des conclusions du programme de recherche esrc (Economic and Social Research Council) intitulé la « Société Virtuelle? » (1997–2002). II révéle la nécessité pour les chercheurs en sciences sociales travaillant dans ce domaine de repenser leurs méthodes de recherches et d’effectuer eux-mêmes les analyses. L’auteur met en lumière l’obligation pour la recherche à venir de se fonder sur des expériences de terrain. Comment ces technologies sontelles réellement utilisées et par qui? De plus, l’auteur tire parti de la vision globale qu’il a des nombreux travaux de recherche menés dans ce domaine pour présenter un guide précieux permettant de prendre la mesure des hypothèses d’tilisation des tic dans la pratique. Les « 5 règles de virtua lité » qui le constituent sont proposées comme autant de repères pour d’éventuelles situations de développement et de mise en euvre de nouvelles technologies.

Mots clés

Technologie information Sociologie Communication humaine Aspect social Société Méthodologie Science sociale Usage service télécommunication Programme recherche 

The virtual society reconsidered

Abstract

The importance of rigorous research into the actual impact of the new Information and Communication Technologies (icts) on society in general cannot be overemphasised. The answer to questions concerning the precise effect ofiCTs on interpersonal relations, communication, social inclusion and exclusion, trust and identity are now central to discussion in both commercial and business fora. This paper examines the concept of the “virtual society“ in the light of the findings of the ESRC (Economic and Social Research Council) Virtual Society? Programme (1997–2002). The paper describes the need to rethink the actual approaches used in researching this area of social science at the same time as performing the analyses themselves. The author also highlights the requirement for future research to examine actual on the ground experiences. How are new technologies actually used and by whom? In addition, the author utilises his overview of this large body of research to put forward a useful guide for predicting the use of ICTs in practice. These “5 rules of virtuality” serve as pointers to the experiences that may be encountered in the development and implementation of new technologies.

Key words

Information technology Sociology Human communication Social aspect Society Methodology Social science Telecommunication service usage Research program 

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Copyright information

© Springer-Verlag 2002

Authors and Affiliations

  1. 1.Programme Said Business SchoolUniversity of OxfordOxford

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