Abstract
A tool was developed to increase the objectivity and accuracy of task difficulty ratings for job design. The tool, knowledge mapping, involves identifying specific types of prerequisite knowledge for a given task and then assessing the difficulty of each type. The tool was applied in a semiconductor manufacturing environment and yielded valuable information not only for job design, but also for determining priorities for the development of training and establishing job levels for compensation purposes.
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Esque, T.J. Knowledge mapping: A multipurpose task analysis tool. Journal of Instructional Development 11, 39–50 (1988). https://doi.org/10.1007/BF02905303
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DOI: https://doi.org/10.1007/BF02905303