Electronic Markets

, Volume 28, Issue 1, pp 11–37 | Cite as

A metrics suite of cloud computing adoption readiness

  • Robert J. Kauffman
  • Dan MaEmail author
  • Martin Yu
Research Paper


Recent research on cloud computing adoption suggests the lack of a deep understanding of its benefits by managers and organizations. We present a firm-level cloud computing readiness metrics suite and assess its applicability for various cloud computing service types. We propose four relevant categories for firm-level adoption readiness, including technology and performance, organization and strategy, economic and valuation, and regulatory and environmental dimensions. We further define sub-categories and measures for each. Our evidence of the appropriateness of the metrics suite is derived based on a series of empirical cases developed from our project work, which encompasses input from field interviews, business press sources, industry white papers, non-governmental organizations, and government agency sources. We also assess how the application of the metrics suite supports organizational users of cloud computing.


Adoption readiness Cloud computing Empirical assessment Managerial decision-making Metrics suite Technology adoption 

JEL Classification




The authors would like to thank Singapore Management University’s School of Information Systems Research Centre (SISRC) for research funding. We also benefitted from the helpful comments of the special issue guest editors, the anonymous reviewers, and the co-chairs, discussants and participants of the 2014 International Conference on the Economics of Grids, Clouds, Systems and Services (GECON 2014). We also had useful input from Jun Liu, Kustini Lim-Wavde and Dan Geng. All of the errors are our own.


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Copyright information

© Institute of Information Management, University of St. Gallen 2016

Authors and Affiliations

  1. 1.School of Information SystemsSingapore Management UniversitySingaporeSingapore

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