Reflective Consensus Building on Wicked Problems with the Reflect! Platform

  • Michael H. G. HoffmannEmail author
Original Research/Scholarship


Wicked problems—that is, problems that can be framed in a number of different ways, depending on who is looking at them—pose ethical challenges for professionals that have scarcely been recognized as such. Even though wicked problems are all around us, they are rarely addressed in education. A reason for this failure might be that wicked problems pose almost insurmountable challenges in educational settings. This contribution shows how students can learn to cope with wicked problems in problem-based learning projects that are structured by the Reflect! platform.


Computer-supported learning Consensus Ethics education Problem-based learning Reflective consensus building Wicked problems 



This research and the development of the Reflect! platform has been supported by three grants: a larger one from the National Science Foundation (Cyberlearning and Future Learning Technologies, Award 1623419) and two smaller ones from the Digital Integrative Liberal Arts Center (DILAC) in the Ivan Alan College of Liberal Arts at the Georgia Institute of Technology. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the author and do not necessarily reflect the views of the National Science Foundation. I am thankful for feedback that Jan Albert van Laar, Bryan Norton, Justin Biddle, Rafael Meza, Anne Zacharias-Walsh, Matt Cox, Daniel Sanbeg, Majid Ahmadi, and Daniel S. Schiff provided. Thanks also to Richard Catrambone and Jeremy Lingle (Co-PIs on the NSF project); Scott Robertson and Jeffrey Wilson from Georgia Tech’s Interactive Media Technology Center (IMTC) who created the platform; and the members of the VIP team Digital Deliberation who, in changing constellations, contributed substantially to its creation: Chris LeDantec, Ben Staver, DeAnna Brown, Philip Abel, Joshua Dwire, John Golden, Michelle Chiu, TJ Eneh, Sruti Guhathakurta, Shourya Khare, Sanskriti Rathi, Sally Hannoush, Minju Kwon, Savannah Quinn, Kexin Zhang, Phuc Huynh, Richard Aaron Jeng, Divya Yagnamurthy, Gauranshu Sharma, Sofia Davalos, Nia Alston Hall, Anamica Menon, Mary Alsayar, Angelina Suwoto, Theresa Hsieh, Kishan Chudasama, and Ermelinda Izihirwe.


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© Springer Nature B.V. 2019

Authors and Affiliations

  1. 1.School of Public PolicyGeorgia Institute of TechnologyAtlantaUSA

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