Impact of organizational culture and capabilities on employee commitment to ethical behavior in the healthcare sector

  • DonHee LeeEmail author
Empirical article


This study empirically examines the effects of the organization’s culture and capabilities on employee commitment to ethical behavior in the healthcare sector. The proposed research model and associated hypotheses were tested using structural equation modeling based on data collected from 228 care team members in hospitals with more than 100 beds in metropolitan areas of South Korea. The findings of the study revealed how hospitals undertake ethical responsibility through organizational capabilities for care services to enhance competitiveness in today’s dynamic environment. The study results present that a well-functioning organizational culture motivates employees for better quality performance through collaboration and ethical work behavior. In addition, the results proved that ethics is an intangible asset that affects an organization’s competitiveness. The study also provides new insights to hospital administrators, institutions, and policymakers about the importance of establishing high ethical standards for interactions with patients and their family members.


Organizational culture Organizational capabilities Ethical responsibility commitment Ethical behavior Healthcare service 



This work was supported by INHA UNIVERSITY Research Grant (INHA-61494).


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Copyright information

© Springer-Verlag GmbH Germany, part of Springer Nature 2019

Authors and Affiliations

  1. 1.College of Business AdministrationInha UniversityIncheonSouth Korea

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