Interpreter Provision and Hospital-Associated Outcomes Within the Limited English Proficiency Population: Analysis of Administrative Data
Patients with limited English proficiency (LEP) experience longer hospital length of stay (LOS) and higher readmission rates compared with the English-speaking community.1 The impact of interpreter use on hospital outcomes, within the LEP population, is largely unknown.
Reported barriers to interpreter use include practitioners’ time constraints, complexity of the interpreter booking system, and convenient access to informal interpreters.2 In this culturally diverse region in Sydney, Australia, booking the free-of-charge interpreter service requires 3-weeks’ advance notice although a 24-h emergency telephone service is available.3 The use of informal interpreters is considered a breach of policy.4
Sincere appreciation is extended to Ms. Rachel Langdon, Ms. Katina Varelis, and Ms. Louise Smith for assistance with data provision.
This study was supported by NSW Health Nursing and Midwifery Office Strategy Reserve Funding 2015–2016.
Compliance with Ethical Standards
Ethics approval was gained for this study.
Conflict of Interest
BE was awarded a Sanofi-Aventis Honoraria (2016) and is a representative on the Dyslipidaemia in Nursing Advisory Board. SI was awarded funding from NSW Health Nursing and Midwifery Office Strategy Reserve Funding 2015–2016. GH is the manager for Diabetes Headquarters, Australia and New Zealand. All remaining authors declare they do not have a conflict of interest.
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