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Patient Perspectives on Clinical Scribes in Primary Care

  • Chen Yan
  • Susannah Rose
  • Michael Rothberg
  • Mary Beth Mercer
  • Kenneth Goodman
  • Anita D. Misra-Hebert
Concise Research Reports

KEY WORDS

primary care primary care redesign doctor-patient relationships 

Notes

FUNDING INFORMATION

Dr. Misra-Hebert receives funding from the Agency for Healthcare Research and Quality grant no. K08HS024128.

COMPLIANCE WITH ETHICAL STANDARDS

This study was approved by the Cleveland Clinic Institutional Review Board.

Conflict of Interest

The authors declare that they do not have a conflict of interest.

REFERENCES

  1. 1.
    Arndt BG, Beasley JW, Watkinson MD, et al. Tethered to the EHR: Primary Care Physician Workload Assessment Using EHR Event Log Data and Time-Motion Observations. Ann Fam Med. 2017;15(5):419–426.  https://doi.org/10.1370/afm.2121.CrossRefPubMedPubMedCentralGoogle Scholar
  2. 2.
    Bodenheimer T, Willard-Grace R, Ghorob A. Expanding the Roles of Medical Assistants: Who Does What in Primary Care. JAMA Intern Med. 2014;174(7):1025–1026.  https://doi.org/10.1001/jamainternmed.2014.1319 CrossRefPubMedGoogle Scholar
  3. 3.
    Yan C, Rose S, Rothberg MB, Mercer MB, Goodman K, Misra-Hebert AD. Physician, Scribe, and Patient Perspectives on Clinical Scribes in Primary Care. J Gen Intern Med. 2016.  https://doi.org/10.1007/s11606-016-3719-x.
  4. 4.
    Koshy S, Feustel PJ, Hong M, Kogan BA. Scribes in an Ambulatory Urology Practice: Patient and Physician Satisfaction. J Urol. 2010;184(1):258–262.  https://doi.org/10.1016/j.juro.2010.03.040.CrossRefPubMedGoogle Scholar

Copyright information

© Society of General Internal Medicine 2018

Authors and Affiliations

  • Chen Yan
    • 1
  • Susannah Rose
    • 2
  • Michael Rothberg
    • 3
  • Mary Beth Mercer
    • 2
  • Kenneth Goodman
    • 4
  • Anita D. Misra-Hebert
    • 3
  1. 1.Residency, Department of Neurology, Neurological InstituteCleveland ClinicClevelandUSA
  2. 2.Office of Patient ExperienceCleveland ClinicClevelandUSA
  3. 3.Center for Value-Based Care Research, Medicine Institute Cleveland ClinicClevelandUSA
  4. 4.Department of Family MedicineCleveland ClinicBeachwoodUSA

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