A mixed methods evaluation of a patient care clinic located within a pharmacy school
- 212 Downloads
Background The Medication Assessment Center is a faculty and student run patient care clinic located within the pharmacy school at the University of Saskatchewan (Canada). It was created as a novel experiential education site for pharmacy students and to provide clinical pharmacist services for complex patients who have trouble accessing services elsewhere. Objective To determine if the clinical services provided by faculty and students at the Medication Assessment Center are valuable to patients who are referred to the program. Setting The Medication Assessment Center, which is faculty and student run patient care clinic. Method Convergent mixed methods design comprised of a retrospective patient chart audit and a paper based patient experience survey. All patients who attended at least one appointment at the Medication Assessment Center between March 1, 2014 and July 31, 2015 were included in the chart audit. All new patients who were referred between April 1, 2015 and October 26, 2015 were included in the survey. Main outcome measures Recommendations made by the pharmacist and patient experience survey indicators. Results 173 patients were included in the chart audit, which found that patients were elderly (64.8 years), highly medically complex (13.8 medications and 6.5 diagnoses each), and had a large number of recommendations made by the pharmacist to adjust drug therapy (6.2 per patient). 121 questionnaires were mailed to patients with a response rate of 66.9 % (n = 81). The survey found high levels of support and satisfaction for the program, including more than half of patients (59.2 %) who reported that their health had improved as a result of the Medication Assessment Center. Conclusion The patient care and experiential education program offered by the Medication Assessment Center provides a valuable service to patients who are referred to the clinic.
KeywordsCanada Clinical experiences Experiential training Medication assessment Medication therapy management Pharmacy education Pharmacy practice
The authors would like to acknowledge the many students within the College of Pharmacy and Nutrition at the University of Saskatchewan for their volunteerism at the Medication Assessment Center. Without their efforts, none of this would have been possible.
This study was funded by a research grant from the College of Pharmacy and Nutrition at the University of Saskatchewan (Canada).
Conflicts of interest
D. Jorgenson, E. Landry, and K. Lysak declare that they have no conflict of interest.
- 5.Blueprint for Pharmacy Steering Committee. Blueprint for pharmacy: our way forward. Ottawa (ON): Canadian Pharmacists Association; 2013.Google Scholar
- 8.Accreditation standards and key elements for the professional program in pharmacy leading to the doctor of pharmacy degree: Standards 2016. Accreditation Council for Pharmacy Education (ACPE), Chicago, Illinois, 2015. https://www.acpe-accredit.org. Accessed February 2, 2016.
- 9.Accreditation standards for the first professional degree in pharmacy programs. The Canadian Council for Accreditation of Pharmacy Programs (CCAPP), Toronto, ON, 2014. http://www.ccapp-accredit.ca. Accessed February 2, 2016.
- 11.Beck DE, Thomas SG, Janer AL. Introductory practice experiences: a conceptual framework. Am J Pharm Educ. 1996;60(2):122–31.Google Scholar
- 17.Bareham J. Evaluation of a consultant pharmacist-delivered comprehensive medication management service [masters thesis]. Saskatoon: University of Saskatchewan, 2014.Google Scholar
- 25.Boyatzis RE. Transforming qualitative information: thematic analysis and code development. Thousand Oaks: Sage Publications Inc.; 1998.Google Scholar
- 26.Wass A. Promoting health: the primary health care approach. 2nd ed. Marrickville: Harcourt Australia; 2000.Google Scholar