Journal of Medical Systems

, 43:35 | Cite as

Maturity Assessment Methodology for HISMM - Hospital Information System Maturity Model

  • João Vidal CarvalhoEmail author
  • Álvaro Rocha
  • António Abreu
Systems-Level Quality Improvement
Part of the following topical collections:
  1. Health Information Systems & Technologies


Maturity models have been adopted in organizations from different sectors of activity, as guides and references for information system (IS) management. In the healthcare field, maturity models have also been used to deal with the enormous complexity and demands of hospital information systems (HIS). This article presents a research project that aimed to develop a new comprehensive model of maturity for a health area. HISMM (hospital information system maturity model) was developed to address the complexity of HIS and intends to offer a useful tool to meet the demands of its management. The HISMM has the peculiarity of combining a set of key maturity influence factors and their respective characteristics, enabling not only the assessment of the global maturity of an HIS but also of the individual maturities of its various dimensions. In this article, we present a methodology for the application and implementation of this model in HIS, thus contributing to its widespread practical application and acceptance.


Stages of growth Maturity models Hospital information systems Management eHealth 


Compliance with Ethical Standards

Conflict of Interest

João Vidal Carvalho declares that has no conflict of interest. Álvaro Rocha declares that has no conflict of interest. António Abreu declares that has no conflict of interest.

This article does not contain any studies with animals performed by any of the authors.

Informed Consent

Informed consent was obtained from all individual participants included in the study.


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Copyright information

© Springer Science+Business Media, LLC, part of Springer Nature 2019

Authors and Affiliations

  1. 1.Instituto Politécnico do Porto/ISCAP, S. Mamede de InfestaMatosinhosPortugal
  2. 2.Departamento de Engenharia InformáticaUniversidade de CoimbraCoimbraPortugal
  3. 3.Instituto Politécnico do Porto/ISCAP, S. Mamede de InfestaMatosinhosPortugal

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