Journal of Immigrant and Minority Health

, Volume 21, Issue 3, pp 596–605 | Cite as

Healing Conversations: Developing a Practical Framework for Clinical Communication Between Aboriginal Communities and Healthcare Practitioners

  • Andrea McKivettEmail author
  • David Paul
  • Nicky Hudson
Review Paper


In recognition of the ongoing health disparities experienced by Aboriginal and Torres Strait Islander peoples (hereafter Aboriginal), this scoping review explores the role and impact of the clinical communication process on Aboriginal healthcare provision. A medical education lens is applied, looking at the utility of a tailored clinical communication framework to assist health practitioners work more effectively with Aboriginal peoples and communities. The initial framework, building on existing communication guides, proposes four domains: content, process, relational and environmental. It places emphasis on critical self-reflection of the health practitioner’s own cultural identity and will be guided by collective Aboriginal worldviews in select Australian settings. Using a two-eyed seeing approach the framework will be developed and tested in health professional education. The aim of this research journey is to enable health practitioners to have more effective healthcare conversations with Aboriginal peoples, working toward more socially just and equitable healthcare interactions and outcomes


Aboriginal health Indigenous health Clinical communication Health disparities 


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Copyright information

© Springer Science+Business Media, LLC, part of Springer Nature 2018

Authors and Affiliations

  1. 1.School of MedicineThe University of AdelaideAdelaideAustralia
  2. 2.School of Medicine FremantleThe University of Notre Dame AustraliaFremantleAustralia
  3. 3.University of AdelaideAdelaideAustralia
  4. 4.University of NewcastleNewcastleAustralia
  5. 5.University of WollongongWollongongAustralia

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