Group Decision and Negotiation

, Volume 28, Issue 5, pp 961–990 | Cite as

Impatience Characteristics in Cloud-Computing-Services Procurement: Effects of Delay Horizon and Situational Involvement

  • Venkataraghavan Krishnaswamy
  • R. P. SundarrajEmail author


Cloud computing has transformed the decision-making processes involved in the procurement of information-technology services. Not only has it brought about tremendous speed-ups to computing jobs, but also, the flexibility it provides in terms of availability and pricing options now enables a consumer to make trade-offs between price and time, based on the situation on-hand and the turnaround-time requirements. These price-time trade-offs have been studied in the behavioral-economic literature, but have not been considered formally in the procurement and the cloud-system bodies of literature. We fill this gap, by taking up the question of how the impatience characteristics of the procurer (and in turn his/her procurement decisions) get affected by two behavioral factors, namely, delay horizon and situational involvement. We test the model using a factorial experiment with 180 participants and find that impatience degree and type are affected by delay horizon and situational involvement. We discuss practical implications for a cloud-service provider, as well as implications for the intertemporal and IS literature.


Cloud computing Impatience Involvement Intertemporal choice Delay horizon Procurement Decision-preference 



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Copyright information

© Springer Nature B.V. 2019

Authors and Affiliations

  • Venkataraghavan Krishnaswamy
    • 1
  • R. P. Sundarraj
    • 2
    Email author
  1. 1.Indian Institute of Management KashipurKashipurIndia
  2. 2.Indian Institute of Technology MadrasChennaiIndia

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