Employee Responsibilities and Rights Journal

, Volume 31, Issue 3, pp 149–164 | Cite as

A Review of MCAD Public Hearings: Suggestions for Practice

  • Michael Carlozzi


Public hearing decisions from the Massachusetts Commission Against Discrimination (MCAD) offer public administrators, private employers, and researchers actionable information. This article analyzes the outcomes of these decisions over a 16-year period (2002–2018). Key findings are that private-sector employers were significantly more likely to lose at hearings than public-sector employers and that this gap appeared to result largely from differences in organizational size and gender-based claims. Smaller companies, in particular, lost at hearings significantly more than larger organizations in both sectors. Additional findings are that employers who participated in an interactive process were significantly more likely to prevail in reasonable accommodation disability cases and that appeals were rarely overturned by the MCAD’s Full Commission. Implications for administrators and human resource managers are discussed.


Discrimination Employment Mcad Human resources Sexual harassment Pregnancy 


Compliance with Ethical Standards

Ethical Approval

This article does not contain any studies with human participants performed by any of the authors.

Conflict of Interest

The author declares no conflicts of interest.


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Copyright information

© Springer Science+Business Media, LLC, part of Springer Nature 2019

Authors and Affiliations

  1. 1.ProvidenceUSA

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