A Dynamic Review of the Emergence of Corporate Social Responsibility Communication

  • Nataša Verk
  • Urša GolobEmail author
  • Klement Podnar
Review Paper


Recent reviews show a rapid increase in the corporate social responsibility (CSR) communication literature. However, while mapping the literature and the field of CSR communication, they do not fully capture the evolutionary character of this emerging interdisciplinary endeavour. This paper seeks to fill this gap by presenting a follow-up study of the CSR communication literature from a dynamic perspective, which focuses on micro-discursive changes in the field. A bibliometric approach and frame theory are used to examine (dis)continuities in the development of field ‘frames’ in three consecutive periods between 2002 and 2016. The article highlights the growing fragmentation of the CSR communication field over time and the existence of 11 distinct frames during the field’s emergence, whereby the two most prominent in the three time periods are the reporting and business case frames. Regardless, they are subjected to discursive changes as well. For example, they become split into stakeholder-focused, business case and institutionalisation frame and contested by the constitutive logic, respectively. The paper argues that interdisciplinary fields like CSR communication can rarely exist without contestation. It also shows that micro-framing processes such as fragmentation, merging and extension visibly shape the identified field frames and the overall discursive dynamic of the CSR communication field while investigating their value for sustaining the field’s polyphonic state and further development. The study findings suggest that additional cross-fertilisation processes between the CSR communication literature and sustainability and digital communication research hold the potential to influence the next stage of the field’s discursive evolution.


Corporate social responsibility Communication Review 



We thank Profs. Laura Spence and Mette Morsing for sharing their valuable ideas with us on earlier versions of the paper.


This study received no specific grant from any funding agency in the public, commercial, or not-for-profit sectors.

Compliance with Ethical Standards

Conflict of interest

Nataša Verk, Urša Golob, and Klement Podnar declare that they have no conflicts of interest to disclose.

Research Involving Human Participants and/or Animals

This article does not contain any studies with human participants or animals performed by any of the authors.


  1. Andreu, L., Casado-Díaz, A. B., & Mattila, A. S. (2015). Effects of message appeal and service type in CSR communication strategies. Journal of Business Research, 68(7), 1488–1495.CrossRefGoogle Scholar
  2. Ångman, E. (2013). Was this just for show? Discursive opening and closure in a public participatory process. Environmental Communication: A Journal of Nature and Culture, 7(3), 409–426.CrossRefGoogle Scholar
  3. Bohman, J. (2004). Expanding dialogue: The Internet, the public sphere and prospects for transnational democracy. The Sociological Review, 52(1), 131–155.CrossRefGoogle Scholar
  4. Bolton, D. (2018). CSR, stakeholders and complexity: Seeking certainty in decision-making. In D. Crowther, S. Seifi, & A. Moyeen (Eds.), The goals of sustainable development. Responsibility and governance (pp. 55–76). Singapore: Springer.CrossRefGoogle Scholar
  5. Bourdieu, P. (1991). The peculiar history of scientific reason. Sociological Forum, 6(1), 3–26.CrossRefGoogle Scholar
  6. Braam, H. F., Moed, H. F., & van Raan, A. F. J. (1991). Mapping of science by combined co-citation and word analysis: I. Structural aspects. Journal of the American Society for Information Science, 42(4), 233–251.CrossRefGoogle Scholar
  7. Brennan, N. M., Merkl-Davies, D. M., & Beelitz, A. (2013). Dialogism in corporate social responsibility communications: Conceptualising verbal interaction between organisations and their audiences. Journal of Business Ethics, 115(4), 665–679.CrossRefGoogle Scholar
  8. Brown, T. (2016). Sustainability as empty signifier: Its rise, fall, and radical potential. A Radical Journal of Geography, 48(1), 115–133.Google Scholar
  9. Brunton, M., Eweje, G., & Taskin, N. (2017). Communicating corporate social responsibility to internal stakeholders: Walking the walk or just talking the talk? Business Strategy and the Environment, 26(1), 31–48.CrossRefGoogle Scholar
  10. Capriotti, P., & Moreno, A. (2007). Corporate citizenship and public relations: The importance and interactivity of social responsibility issues on corporate websites. Public Relations Review, 33(1), 84–91.CrossRefGoogle Scholar
  11. Carragee, K. M., & Roefs, W. (2004). The neglect of power in recent framing research. Journal of Communication, 54(2), 214–233.CrossRefGoogle Scholar
  12. Castelló, I., & Lozano, J. M. (2011). Searching for new forms of legitimacy through corporate responsibility rhetoric. Journal of Business Ethics, 100(1), 11–29.CrossRefGoogle Scholar
  13. Chandler, D., & Werther, W., Jr. (2014). Strategic corporate responsibility: Stakeholders, globalization, and sustainable value creation. Los Angeles, CA: Sage.Google Scholar
  14. Chaudhri, V. (2016). Corporate social responsibility and the communication imperative: Perspectives from CSR managers. International Journal of Business Communication, 53(4), 419–442.CrossRefGoogle Scholar
  15. Chauvey, J. N., Giordano-Spring, S., Cho, C. H., & Patten, D. M. (2015). The normativity and legitimacy of CSR disclosure: Evidence from France. Journal of Business Ethics, 130(4), 789–803.CrossRefGoogle Scholar
  16. Christensen, L. T., & Cheney, G. (2011). Interrogating the communicative dimensions of corporate social responsibility. In Ø. Ihlen, J. L. Barlett, & S. May (Eds.), The handbook of communication and corporate social responsibility (pp. 491–504). Oxford, England: Wiley-Blackwell.Google Scholar
  17. Christensen, L. T., Morsing, M., & Thyssen, O. (2015). The polyphony of values and the value of polyphony. Journal for Communication Studies, 8(1), 9–25.Google Scholar
  18. Christensen, L. T., & Schoeneborn, D. (2017). The corporate construction of transparency and (in)transparency. In A. Rasche, M. Morsing, & J. Moon (Eds.), Corporate social responsibility: Strategy, communication, governance (pp. 350–370). Cambridge: Cambridge University Press.CrossRefGoogle Scholar
  19. Cobo, M. J., López-Herrera, A. G., Herrera-Viedma, E., & Herrera, F. (2011). An approach for detecting, quantifying, and visualizing the evolution of a research field: A practical application to the fuzzy sets theory field. Journal of Infometrics, 5(1), 146–166.CrossRefGoogle Scholar
  20. Colleoni, E. (2013). CSR communication strategies for organizational legitimacy in social media. Corporate Communications: An International Journal, 18(2), 228–248.CrossRefGoogle Scholar
  21. Coulter, N., Monarch, I., & Konda, S. (1998). Software engineering as seen through its research literature: A study in co-word analysis. Journal of American Society for Information Science, 49(13), 1206–1223.CrossRefGoogle Scholar
  22. Coupland, C. (2006). Corporate social and environmental responsibility in web-based reports: Currency in the banking sector? Critical Perspectives on Accounting, 17(7), 865–881.CrossRefGoogle Scholar
  23. Craig, R. T. (1999). Communication theory as a field. Communication Theory, 2(1), 119–161.CrossRefGoogle Scholar
  24. Crane, A., & Glozer, H. (2016). Researching corporate social responsibility communication: Themes, opportunities and challenges. Journal of Management Studies, 53(7), 1223–1252.CrossRefGoogle Scholar
  25. Dao, V., Langella, I., & Carbo, J. (2011). From green to sustainability: Information technology and an integrated sustainability framework. The Journal of Strategic Information Systems, 20(1), 63–79.CrossRefGoogle Scholar
  26. Dong, S., Burritt, R., & Qian, W. (2014). Salient stakeholders in corporate social responsibility reporting by Chinese mining and minerals companies. Journal of Cleaner Production, 84, 59–69.Google Scholar
  27. de Grosbois, D. (2016). Corporate social responsibility reporting in the cruise tourism industry: A performance evaluation using a new institutional theory based model. Journal of Sustainable Tourism, 24(2), 245–269.Google Scholar
  28. Deetz, S. (1992). Democracy in an age of corporate colonization: Developments in communication and the politics of everyday life. Albany, GA: State University of New York Press.Google Scholar
  29. Devin, B. L., & Lane, A. B. (2014). Communicating engagement in corporate social responsibility: A meta-level construal of engagement. Journal of Public Relations Research, 26(5), 436–454.CrossRefGoogle Scholar
  30. Dogan, M. (1997). The new social sciences: Cracks in the disciplinary walls. International Social Science Journal, 49(153), 429–443.CrossRefGoogle Scholar
  31. Du, S., Bhattacharya, C. B., & Sen, S. (2010). Maximizing returns to corporate social responsibility (CSR): The role of CSR communication. International Journal of Management Reviews, 12(1), 8–19.CrossRefGoogle Scholar
  32. Eberle, D., Berens, G., & Li, Ting. (2013). The impact of interactive corporate social responsibility communication on corporate reputation. Journal of Business Ethics, 118(4), 731–746.Google Scholar
  33. Einwiller, S., Ruppel, C., & Schnauber, A. (2016). Harmonization and differences in CSR reporting of US and German companies: Analyzing the role of global reporting standards and country-of-origin. Corporate Communications: An International Journal, 21(2), 230–245.CrossRefGoogle Scholar
  34. Elving, W. J. L., Golob, U., Podnar, K., Nielsen, A. E., & Thomsen, C. (2015). The bad, the ugly and the good: New challenges for CSR communication. Corporate Communications: An International Journal, 20(2), 118–127.CrossRefGoogle Scholar
  35. Entman, R. (1993). Framing: Toward clarification of a fractured paradigm. Journal of Communication, 43(4), 51–58.CrossRefGoogle Scholar
  36. Etter, M. (2014). Broadcasting, reacting, engaging—Three strategies for CSR communication in Twitter. Journal of Communication Management, 18(4), 322–342.CrossRefGoogle Scholar
  37. Fagerberg, J., & Verspagen, B. (2009). Innovation studies—The emerging structure of a new scientific field. Research Policy, 38(2), 218–233.CrossRefGoogle Scholar
  38. Farache, F., & Perks, K. J. (2010). CSR advertisements: A legitimacy tool? Corporate Communications: An International Journal, 15(3), 235–248.CrossRefGoogle Scholar
  39. Freeman, R. E., & Velamuri, S. R. (2006). A new approach to CSR: Company stakeholder responsibility. In A. Kakabadse & M. Morsing (Eds.), Corporate social responsibility (pp. 9–23). London: Palgrave Macmillan.CrossRefGoogle Scholar
  40. Frickel, S. (2004). Building an interdiscipline: Collective action framing and the rise of genetic toxicology. Social Problems, 51(2), 269–287.CrossRefGoogle Scholar
  41. Frickel, S., & Gross, N. (2005). A general theory of scientific/intellectual movements. American Sociological Review, 70(2), 204–232.CrossRefGoogle Scholar
  42. Fuchsman, K. (2012). Interdisciplines and interdisciplinarity: Political psychology and psychohistory compared. Issues in Interdisciplinary Studies, 30, 128–154.Google Scholar
  43. Giannarakis, G. (2014). The determinants influencing the extent of CSR disclosure. International Journal of Law and Management, 56(5), 393–416.Google Scholar
  44. Gibbons, M., Limoges, C., Nowotny, H., Schwartzman, S., Scott, P., & Trow, M. (1994). The new production of knowledge: The dynamics of science and research in contemporary societies. London: Sage.Google Scholar
  45. Gillian, K. (2008). Understanding meaning in movements: A hermeneutic approach to frames and ideologies. Social Movement Studies, 7(3), 247–265.CrossRefGoogle Scholar
  46. Golob, U., Podnar, K., Elving, W. J. L., Nielsen, A. E., Thomsen, C., & Schultz, F. (2013). CSR communication: Quo vadis? Corporate Communications: An International Journal, 18(2), 176–192.CrossRefGoogle Scholar
  47. Golob, U., Verk, N., Nielsen, A. E., Thomsen, C., Elving, W. J. L., & Podnar, K. (2017). The communicative stance of CSR: Reflections on the value of CSR communication. Corporate Communications: An International Journal, 22(2), 166–177.CrossRefGoogle Scholar
  48. Gray, B., Purdy, J. M., & Schahzad, A. (2015). From interactions to institutions: Microprocesses of framing and mechanisms for the structuring of institutional fields. Academy of Management Review, 40(1), 115–143.CrossRefGoogle Scholar
  49. Hahn, T., Figge, F., Pinkse, J., & Preuss, L. (2018). A paradox perspective on corporate sustainability: Descriptive, instrumental, and normative aspects. Journal of Business Ethics, 148(2), 235–248.CrossRefGoogle Scholar
  50. Hambrick, D. C., & Chen, M.-J. (2008). New academic fields as admittance-seeking social movements: The case of strategic management. Academy of Management Review, 33(1), 32–54.CrossRefGoogle Scholar
  51. Hartman, L. P., Rubin, R. S., & Dhanda, K. K. (2007). The communication of corporate social responsibility: United States and European Union multinational corporations. Academy of Management Review, 74(4), 371–389.Google Scholar
  52. He, Q. (1999). Knowledge discovery through co-word analysis. Library Trends, 48(1), 133–159.Google Scholar
  53. Heikkurinen, P., & Bonnedahl, K. J. (2013). Corporate responsibility for sustainable development: A review and conceptual comparison of market- and stakeholder-oriented strategies. Journal of Cleaner Production, 43, 191–198.CrossRefGoogle Scholar
  54. Hoffman, A. J. (1999). Institutional evolution and change: Environmentalism and the U.S. chemical industry. Academy of Management Journal, 42(4), 351–371.Google Scholar
  55. Hong, S. Y., & Rim, H. (2010). The influence of customer use of corporate website: Corporate social responsibility, trust, and word-of-mouth communication. Public Relations Review, 36(4), 389–391.CrossRefGoogle Scholar
  56. Hsu, K.-T. (2012). The advertising effects of corporate social responsibility on corporate reputation and brand equity: Evidence from the life insurance industry in Taiwan. Journal of Business Ethics, 109(2), 189–201.CrossRefGoogle Scholar
  57. Idowu, S. O., & Towler, B. A. (2004). A comparative study of the contents of corporate social responsibility reports of UK companies. Management of Environmental Quality: An International Journal, 15(4), 420–437.CrossRefGoogle Scholar
  58. Isenmann, R. (2006). CSR online: Internet based communication. In J. Jonker & M. de Witte (Eds.), Management models for CSR (pp. 247–256). Berlin: Springer.Google Scholar
  59. Jahdi, K. S., & Acikdilli, G. (2009). Marketing communications and corporate social responsibility (CSR): Marriage of convenience or shotgun wedding. Journal of Business Ethics, 88(1), 103–113.CrossRefGoogle Scholar
  60. Jamali, D. (2008). A stakeholder approach to corporate social responsibility: A fresh perspective into theory and practice. Journal of Business Ethics, 82(1), 213–281.CrossRefGoogle Scholar
  61. Jensen, K. B. (2012). A handbook of media and communication research: Qualitative and quantitative methodologies. London: Routledge.Google Scholar
  62. Johansen, T. S., & Nielsen, A. E. (2011). Strategic stakeholder dialogues: A discursive perspective on relationship building. Corporate Communications: An International Journal, 16(3), 204–217.CrossRefGoogle Scholar
  63. Jones, P., Comfort, D., & Hillier, D. (2006). Reporting and reflecting on corporate social responsibility in the hospitality industry: A case study of pub operators in the UK. International Journal of Contemporary Hospitality Management, 18(4), 329–340.CrossRefGoogle Scholar
  64. Jones, C., & Livne-Tarandach, R. (2008). Designing a frame: Rhetorical strategies of architects. Journal of Organizational Behavior, 29(8), 1075–1099.CrossRefGoogle Scholar
  65. Kent, M. L., & Taylor, M. (2016). From Homo Economicus to Homo Dialogicus: Rethinking social media use in CSR communication. Public Relations Review, 42(1), 60–67.CrossRefGoogle Scholar
  66. Kilian, T., & Hennigs, N. (2014). Corporate social responsibility and environmental reporting in controversial industries. European Business Review, 26(1), 79–101.Google Scholar
  67. Kim, Y. (2014). Strategic communication of corporate social responsibility (CSR): Effects of stated motives and corporate reputation on stakeholder responses. Public Relations Review, 40(5), 838–840.CrossRefGoogle Scholar
  68. Kleine, A., & von Hauff, M. (2009). Sustainability-driven implementation of corporate social responsibility: Application of the integrative sustainability triangle. Journal of Business Ethics, 85(3), 517–533.CrossRefGoogle Scholar
  69. Kolk, A., & Lenfant, F. (2010). MNC reporting on CSR and conflict in Central Africa. Journal of Business Ethics, 93(2), 241–255.CrossRefGoogle Scholar
  70. Korschun, D., & Du, S. (2013). How virtual corporate social responsibility dialogues generate value: A framework and propositions. Journal of Business Research, 66(9), 1494–1504.CrossRefGoogle Scholar
  71. Kozlowski, A., Searcy, C., & Bardecki, M. (2015). Corporate sustainability reporting in the apparel industry: An analysis of indicators disclosed. International Journal of Productivity and Performance Management, 64(3), 377–397.Google Scholar
  72. KPMG. (2011). KPMG International Survey of Corporate Responsibility Reporting. Accessed September 30, 2016, from
  73. Kuhn, T. S. (1962). The structure of scientific revolutions. Chicago, IL: University of Chicago Press.Google Scholar
  74. Kuhn, T., & Deetz, S. (2008). Critical theory and corporate social responsibility: Can and should we get beyond cynical reasoning? In A. Crane, A. McWilliams, D. Matten, J. Moon, & D. Siegel (Eds.), The Oxford handbook of corporate social responsibility (pp. 173–196). Oxford: Oxford University Press.Google Scholar
  75. L’Etang, J., Lugo-Ocando, J., & Ahmad, Z. A. (2011). Corporate social responsibility, power and strategic communication. In Ø. Ihlen, J. L. Barlett, & S. May (Eds.), The handbook of communication and corporate social responsibility (pp. 170–187). Oxford: Wiley-Blackwell.Google Scholar
  76. Landström, H., Harirchi, G., & Åström, F. (2012). Entrepreneurship: Exploring the knowledge base. Research Policy, 41(7), 1154–1181.CrossRefGoogle Scholar
  77. Lattemann, C., Fetscherin, M., Alon, I., Li, S., & Schneider, A.-M. (2009). CSR communication intensity in Chinese and Indian multinational companies. Corporate Governance: An International Review, 17(4), 426–442.CrossRefGoogle Scholar
  78. Lauesen, M. L. (2013). CSR in the aftermath of the financial crisis. Social Responsibility Journal, 9(4), 641–663.CrossRefGoogle Scholar
  79. Lauritsen, B. D., & Perks, K. J. (2015). The influence of interactive, non-interactive, implicit and explicit CSR communication on young adults’ perception of UK supermarkets’ corporate brand image and reputation. Corporate Communications: An International Journal, 20(2), 178–195.Google Scholar
  80. Lee, M.-D. P. (2008). A review of the theories of corporate social responsibility: Its evolutionary path and the road ahead. International Journal of Management Reviews, 10(1), 53–73.CrossRefGoogle Scholar
  81. Leydesdorff, L. (1991). The static and dynamic analysis of network data using information theory. Social Networks, 13(4), 301–345.CrossRefGoogle Scholar
  82. Ligeti, G., & Oravecz, A. (2009). CSR communication of corporate enterprises in Hungary. Journal of Business Ethics, 84(2), 137–149.CrossRefGoogle Scholar
  83. Lock, I., & Seele, P. (2015). Analyzing sector-specific CSR reporting: Social and environmental disclosure to investors in the chemicals and banking and insurance industry. Corporate Social Responsibility and Environmental Management, 22(2), 113–128.CrossRefGoogle Scholar
  84. Mahoney, L. S., Thorne, L., Cecil, L., & LaGore, W. (2013). A research note on standalone corporate social responsibility reports: Signalling or greenwashing? Critical Perspectives on Accounting, 24(4–5), 350–359.Google Scholar
  85. Maignan, I., & Ferrell, O. C. (2004). Corporate social responsibility and marketing: An integrative framework. Journal of the Academy of Marketing Science, 32(1), 3–19.CrossRefGoogle Scholar
  86. Maignan, I., & Ralston, A. (2002). Corporate social responsibility in Europe and the U.S.: Insights from businesses’ self-presentations. Journal of International Business Studies, 33(3), 497–514.CrossRefGoogle Scholar
  87. Mark-Herbert, C., & von Schantz, C. (2007). Communicating corporate social responsibility—Brand management. Electronic Journal of Business Ethics and Organization Studies, 12(2), 4–11.Google Scholar
  88. Mattila, A. S., Hanks, L., & Kim, E. E. K. (2010). The impact of company type and corporate social responsibility messaging on consumer perceptions. Journal of Financial Services Marketing, 15(2), 126–135.CrossRefGoogle Scholar
  89. McWilliams, A., & Siegel, D. S. (2001). Corporate social responsibility: A theory of the firm perspective. Academy of Management Review, 26(1), 117–127.CrossRefGoogle Scholar
  90. Michelon, G., Pilonato, S., & Ricceri, F. (2015). CSR reporting practices and the quality of disclosure: An empirical analysis. Critical Perspectives on Accounting, 33, 59–78.CrossRefGoogle Scholar
  91. Momin, M. A., & Hossain, M. (2011). Corporate social responsibility (CSR) reporting by multinational corporations (MNCs) subsidiaries in an emerging country. Corporate Ownership and Control, 9(1), 96–114.CrossRefGoogle Scholar
  92. Montiel, I. (2008). Corporate social responsibility and corporate sustainability: Separate pasts, common futures. Organization & Environment, 21(3), 245–269.CrossRefGoogle Scholar
  93. Moon, J. (2005). An explicit model of business–society relations. In A. Habisch, J. Jonker, M. Wegner, & R. Schmidpeter (Eds.), Corporate social responsibility across Europe (pp. 51–65). Berlin: Springer.CrossRefGoogle Scholar
  94. Moon, J. (2007). The contribution of corporate social responsibility to sustainable development. Sustainable development, 15(5), 296–306.CrossRefGoogle Scholar
  95. Moon, J., & Vogel, D. (2008). Corporate social responsibility, government and civil society. In A. Crane, A. McWilliams, D. Matten, J. Moon, & D. Siegel (Eds.), The Oxford handbook of corporate social responsibility (pp. 303–323). Oxford: Oxford University Press.Google Scholar
  96. Moratis, L. (2014). The perversity of business case approaches to CSR: Nuancing and extending the critique of Nijhof & Jeurissen. International Journal of Sociology and Social Policy, 34(9/10), 654–669.CrossRefGoogle Scholar
  97. Morsing, M. (2006). Corporate social responsibility as strategic auto-communication: On the role of external stakeholders for member identification. Business Ethics: A European Review, 15(2), 171–182.CrossRefGoogle Scholar
  98. Morsing, M. (2017). CSR communication: What is it? Why is it important? In A. Rasche, M. Morsing, & J. Moon (Eds.), Corporate social responsibility: Strategy, communication, governance (pp. 281–306). Cambridge: Cambridge University Press.CrossRefGoogle Scholar
  99. Morsing, M., Schultz, M., & Nielsen, K. U. (2008). The ‘Catch 22’ of communicating CSR: Findings from a Danish study. Journal of Marketing Communications, 14(2), 97–111.CrossRefGoogle Scholar
  100. Nag, T., & Bhattacharyya, A. K. (2016). Corporate social responsibility reporting in India: Exploring linkages with firm performance. Global Business Review, 17(6), 1427–1440.Google Scholar
  101. Nerur, S. P., Rasheed, A. A., & Natarajan, V. (2008). The intellectual structure of strategic management field: An author co-citation analysis. Strategic Management Journal, 29(3), 319–336.CrossRefGoogle Scholar
  102. Nielsen, A. E., & Thomsen, C. (2007). Reporting CSR—What and how to say it? Corporate Communications: An International Journal, 12(1), 25–40.CrossRefGoogle Scholar
  103. Nielsen, A. E., & Thomsen, C. (2011). Sustainable development: The role of network communication. Corporate Social Responsibility and Environmental Management, 18(1), 1–10.CrossRefGoogle Scholar
  104. Nielsen, A. E., & Thomsen, C. (2012). Corporate social responsibility (CSR) management and marketing communication: Research streams and themes. Hermes—Journal of Language and Communication in Business, 49, 49–65.Google Scholar
  105. O’Connor, A., & Gronewold, K. L. (2013). Black gold, green earth: An analysis of the petroleum industry’s CSR environmental sustainability discourse. Management Communication Quarterly, 27(2), 210–236.CrossRefGoogle Scholar
  106. O’Connor, M., & Spangenberg, J. H. (2008). A methodology for CSR reporting: Assuring a representative diversity of indicators across stakeholders, scales, sites and performance issues. Journal of Cleaner Production, 16(13), 1399–1415.CrossRefGoogle Scholar
  107. Ott, K., Muraca, B., & Baatz, C. (2011). Strong sustainability as a frame for sustainability communication. In J. Godemann & G. Michelsen (Eds.), Sustainability communication (pp. 13–25). Dordrecht: Springer.CrossRefGoogle Scholar
  108. Panofsky, A. L. (2011). Field analysis and interdisciplinary science: Scientific capital exchange in behavior genetics. Minerva, 49, 295–316.CrossRefGoogle Scholar
  109. Patten, D. M., Ren, Y., & Zhao, N. (2015). Standalone corporate social responsibility reporting in China: An exploratory analysis of its relation to legitimation. Social and Environmental Accountability Journal, 35(1), 17–31.Google Scholar
  110. Peloza, J., & Shang, J. (2011). How can corporate social responsibility activities create value for stakeholders? A systematic review. Journal of the Academy of Marketing Science, 39(1), 117–135.CrossRefGoogle Scholar
  111. Pérez, A. (2015). Corporate reputation and CSR reporting to stakeholders: Gaps in the literature and future lines of research. Corporate Communications: An International Journal, 20(1), 11–29.Google Scholar
  112. Phillips, L. (2011). The promise of dialogue: The dialogic turn in the production and communication of knowledge. Amsterdam: John Benjamins.CrossRefGoogle Scholar
  113. Podnar, K. (2008). Guest editorial: Communicating corporate social responsibility. Journal of Marketing Communications, 14(2), 75–81.CrossRefGoogle Scholar
  114. Porter, M. E., & Kramer, M. R. (2006). Strategy and society: The link between competitive advantage and corporate social responsibility. Harvard Business Review, 84(12), 78–92.Google Scholar
  115. Rasche, A., Morsing, M., & Moon, J. (2017). The changing role of business in global society: CSR and beyond. In A. Rasche, M. Morsing, & J. Moon (Eds.), Corporate social responsibility: Strategy, communication, governance (pp. 1–28). Cambridge: Cambridge University Press.CrossRefGoogle Scholar
  116. Rodríguez, M. D. M. M., & Pérez, B. E. (2016). Does the institutional environment affect CSR disclosure? The role of governance. Revista de Administração de Empresas, 56(6), 641–654.Google Scholar
  117. Sacconi, L. (2006). A social contract account for CSR as an extended model of corporate governance (I): Rational bargaining and justification. Journal of Business Ethics, 68(3), 259–281.CrossRefGoogle Scholar
  118. Scherer, A. G. (2017). Theory assessment and agenda setting in political CSR: A critical theory perspective. International Journal of Management Reviews, 20(2), 387–410.CrossRefGoogle Scholar
  119. Schildt, H. A., Zahra, S. A., & Sillanpää, A. (2006). Scholarly communities in entrepreneurship research: A co-citation analysis. Entrepreneurship Theory and Practice, 30(3), 399–415.CrossRefGoogle Scholar
  120. Schmeltz, L. (2012). Consumer-oriented CSR communication: Focusing on ability or morality? Corporate Communications: An International Journal, 17(1), 29–49.CrossRefGoogle Scholar
  121. Schoeneborn, D., & Trittin, H. (2013). Transcending transmission: Towards a constitutive perspective on CSR communication. Corporate Communications: An International Journal, 18(2), 193–211.CrossRefGoogle Scholar
  122. Schons, L., & Steinmeier, M. (2016). Walk the talk? How symbolic and substantive CSR actions affect firm performance depending on stakeholder proximity. Corporate Social Responsibility and Environmental Management, 23(6), 358–372.CrossRefGoogle Scholar
  123. Schreck, P. (2013). Disclosure (CSR reporting). In S. O. Idowu, N. Capaldi, L. Zu, & A. D. Gupta (Eds.), Encyclopedia of corporate social responsibility (pp. 801–810). Berlin: Springer.CrossRefGoogle Scholar
  124. Schultz, F., Castelló, I., & Morsing, M. (2013). The construction of corporate social responsibility in network societies: A communication view. Journal of Business Ethics, 115(4), 681–692.CrossRefGoogle Scholar
  125. Schultz, F., & Wehmeier, S. (2010). Institutionalization of corporate social responsibility within corporate communications: Combining institutional, sensemaking and communication perspective. Corporate Communications: An International Journal, 15(1), 9–29.CrossRefGoogle Scholar
  126. Seele, P., & Lock, H. (2015). Instrumental and/or deliberative? A typology of CSR communication tools. Journal of Business Ethics, 131(2), 401–414.CrossRefGoogle Scholar
  127. Skard, S., & Thorbjørnsen, I. (2014). Is publicity always better than advertising? The role of brand reputation in communicating corporate social responsibility. Journal of Business Ethics, 124(1), 149–160.CrossRefGoogle Scholar
  128. Snow, D. A., Rochford, E. B., Jr., Worden, S. K., & Benford, R. D. (1986). Frame alignment processes, micromobilization, and movement participation. American Sociological Review, 51(4), 464–481.CrossRefGoogle Scholar
  129. Süpke, D., Gómez, J. M., & Isenmann, R. (2009). Stakeholder interaction in sustainability reporting with web 2.0. In I. N. Athanasiadis, A. E. Rizzoli, P. A. Mitkas, & J. M. Gómez (Eds.), Information technologies in environmental engineering (pp. 387–398). Berlin: Springer.CrossRefGoogle Scholar
  130. Tata, J., & Prasad, S. (2015). CSR communication: An impression management perspective. Journal of Business Ethics, 132(4), 765–778.CrossRefGoogle Scholar
  131. Tench, R. (2010). The role of corporate social responsibility in the financial crisis. In W. Sun, J. Stewart, & D. Pollard (Eds.), Reframing corporate social responsibility: Lessons from the global financial crisis (pp. 43–56). Bingley: Emerald Group Publishing.CrossRefGoogle Scholar
  132. Tench, R., & Jones, B. (2015). Social media: The Wild West of CSR communications. Social Responsibility Journal, 11(2), 290–305.CrossRefGoogle Scholar
  133. Tschopp, D., & Nastanski, M. (2014). The harmonization and convergence of corporate social responsibility reporting standards. Journal of Business Ethics, 125(1), 147–162.CrossRefGoogle Scholar
  134. Van Eck, N. J., & Waltman, L. (2014). Visualising bibliometric networks. In Y. Ding, R. Rosseau, & D. Wolfram (Eds.), Measuring scholarly impact: Methods and practice (pp. 285–310). Cham: Springer.Google Scholar
  135. Van Raan, A. F. J. (1997). Scientometrics: State-of-the-art. Scientometrics, 38(1), 205–218.CrossRefGoogle Scholar
  136. Van Raan, A. F. J. (2003). The use of bibliometric analysis in research performance assessment and monitoring of interdisciplinary scientific developments. Technology Assessment—Theory and Practice, 1, 20–29.Google Scholar
  137. Vollero, A., Palazzo, M., Siano, A., & Sardanelli, D. (2018). Managing CSR communication: A study of legitimacy-seeking strategies adopted by service and product companies. The TQM Journal, 30(5), 621–637.Google Scholar
  138. Waddock, S., & Googins, B. K. (2011). The paradoxes of communicating corporate social responsibility. In Ø. Ihlen, J. L. Barlett, & S. May (Eds.), The handbook of communication and corporate social responsibility (pp. 23–43). Oxford: Wiley-Blackwell.CrossRefGoogle Scholar
  139. Waltman, L., van Eck, N. J., & Noyons, E. C. (2010). A unified approach to mapping and clustering of bibliometric networks. Journal of Informetrics, 4(4), 629–635.CrossRefGoogle Scholar
  140. Wickert, C., Scherer, A. G., & Spence, L. J. (2016). Walking and talking corporate social responsibility: Implications of firm size and organizational cost. Journal of Management Studies, 53(7), 1169–1196.CrossRefGoogle Scholar
  141. Zahra, S. A., & Newey, L. R. (2009). Maximizing the impact of organization science: Theory-building at the intersection of disciplines and/or fields. Journal of Management Studies, 46(6), 1059–1075.CrossRefGoogle Scholar
  142. Zheng, L., Balsara, N., & Huang, H. (2014). Regulatory pressure, blockholders and corporate social responsibility (CSR) disclosures in China. Social Responsibility Journal, 10(2), 226–245.Google Scholar

Copyright information

© Springer Nature B.V. 2019

Authors and Affiliations

  1. 1.Faculty of Social SciencesUniversity of LjubljanaLjubljanaSlovenia

Personalised recommendations