Assessing Collaborative Care in Mental Health Teams: Qualitative Analysis to Guide Future Implementation
The Collaborative Care Model (CCM) is an evidence-based approach for structuring care for chronic health conditions. Attempts to implement CCM-based care in a given setting depend, however, on the extent to which care in that setting is already aligned with the specific elements of CCM-based care. We therefore interviewed staff from ten outpatient mental health teams in the US Department of Veterans Affairs to determine whether care delivery was consistent or inconsistent with CCM-based care in those settings. We discuss implications of our findings for future attempts to implement CCM-based outpatient mental health care.
KeywordsOutpatient mental health Collaborative Care Model Team-based care Implementation
This study was funded by the Department of Veterans Affairs Health Services Research and Development Service, Quality Enhancement Research Initiative (QUERI 15-289).
Compliance with Ethical Standards
Conflict of interest
Dr. Bauer receives royalties (less than $200/year) from publication of a treatment manual that incorporates elements of the Collaborative Care Model (CCM). The authors declare that they have no other conflicts of interest.
This study involved research on human subjects. All study procedures were performed in accordance with the ethical standards as laid down in the 1964 Declaration of Helsinki and its later amendments. The study protocol was approved by the US Department of Veterans Affairs Central Institutional Review Board (CIRB).
Informed consent was obtained from all individual participants included in the study.
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